Dvd movie menu sound but no other video or sound

I'm running 16.1 the hardware seems fine - plays the copyright warnings but no movie video (I guess not encrypted?) When the movie is attempted I get the title and intro menu sound but no video and no other video selection will play (sound or video). The last terminal log is below if that helps or gives anyone a clue...

sputnik@Antonet:~$ sudo apt-get install libdvdread4 libdvdnav4
[sudo] password for sputnik:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package libdvdread4 is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source

E: Package 'libdvdread4' has no installation candidate

sputnik@Antonet:~$ sudo apt install libdvdread7
Reading package lists... Done
Building dependency tree
Reading state information... Done
libdvdread7 is already the newest version (6.1.0+really6.0.2-1).
libdvdread7 set to manually installed.
The following package was automatically installed and is no longer required:
Use 'sudo apt autoremove' to remove it.
0 upgraded, 0 newly installed, 0 to remove and 1 not upgraded.
sputnik@Antonet:~$ sudo apt autoremove
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be REMOVED:
0 upgraded, 0 newly installed, 1 to remove and 1 not upgraded.
After this operation, 459 kB disk space will be freed.
Do you want to continue? [Y/n] y
(Reading database ... 274292 files and directories currently installed.)
Removing libfwupdplugin1:amd64 (1.5.11-0ubuntu1~20.04.2) ...
Processing triggers for libc-bin (2.31-0ubuntu9.9) ...
libdvd-pkg: Package libdvdcss2-1.4.2-1 was removed, stop processing...

sputnik@Antonet:~$ sudo add-apt-repository multiverse
'multiverse' distribution component is already enabled for all sources.

sputnik@Antonet:~$ sudo apt install libdvd-pkg
Reading package lists... Done
Building dependency tree
Reading state information... Done
libdvd-pkg is already the newest version (1.4.2-1-1).
0 upgraded, 0 newly installed, 0 to remove and 1 not upgraded.

sputnik@Antonet:~$ sudo dpkg-reconfigure libdvd-pkg
libdvd-pkg: Checking orig.tar integrity...
/usr/src/libdvd-pkg/libdvdcss_1.4.2.orig.tar.bz2: OK
libdvd-pkg: Unpacking and configuring...
libdvd-pkg: Building the package... (it may take a while)
libdvd-pkg: Build log will be saved to /usr/src/libdvd-pkg/libdvdcss2_1.4.2-1~local_amd64.build
WARNING: libcap needs an update (cap=40 should have a name).
Current: =ep
Bounding set =cap_chown,cap_dac_override,cap_fowner,cap_wake_alarm,cap_block_suspend,cap_audit_read,38,39,40
Ambient set =
Securebits: 024/0x14/5'b10100
secure-noroot: no (unlocked)
secure-no-suid-fixup: yes (unlocked)
secure-keep-caps: yes (unlocked)
secure-no-ambient-raise: no (unlocked)
uid=0(root) euid=0(root)
Guessed mode: UNCERTAIN (0)
libdvd-pkg: Installing...
Selecting previously unselected package libdvdcss-dev:amd64.
(Reading database ... 274286 files and directories currently installed.)
Preparing to unpack .../libdvdcss-dev_1.4.2-1~local_amd64.deb ...
Unpacking libdvdcss-dev:amd64 (1.4.2-1~local) ...
Preparing to unpack .../libdvdcss2_1.4.2-1~local_amd64.deb ...
Unpacking libdvdcss2:amd64 (1.4.2-1~local) over (1.2.13-0) ...
Setting up libdvdcss2:amd64 (1.4.2-1~local) ...
Setting up libdvdcss-dev:amd64 (1.4.2-1~local) ...
Processing triggers for libc-bin (2.31-0ubuntu9.9) ...

sputnik@Antonet:~$ sudo apt install libdvdread7
[sudo] password for sputnik:
Reading package lists... Done
Building dependency tree
Reading state information... Done
libdvdread7 is already the newest version (6.1.0+really6.0.2-1).
0 upgraded, 0 newly installed, 0 to remove and 1 not upgraded.

Thanks , Larry

Can you ensure that Software resitricted by copyright is checked as follows:

Check that you are on Main Server.
Then try installing

sudo apt update && sudo apt install ubuntu-restricted-extras

in addition to what you are performing?
Reboot and test...

Thanks for the clue - I switched to the main server from the U.S. server and did the install. The result is still the same unfortunately... I attempted a different DVD movie and it did play some video with the makers logo and such, but no movie video or audio. It would seem we are on the right track. I post the terminal session below for your info, perhaps something will stick out? It seems to want info from the DVD but it is just a movie. This is a new install (a couple weeks) from a thumb drive. Thanks again - Larry (I reversed the http so it would post - I have a 5 link limit :-))

sputnik@Antonet:~$ sudo apt update && sudo apt install ubuntu-restricted-extras
[sudo] password for sputnik:
Ign:1 cdrom://Zorin-OS 16.1 Core 64bit focal InRelease
Err:2 cdrom://Zorin-OS 16.1 Core 64bit focal Release
Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Get:3 ptth://us.archive.ubuntu.com/ubuntu focal-updates InRelease [114 kB]
Get:4 ptth://security.ubuntu.com/ubuntu focal-security InRelease [114 kB]
Hit:5 ptth://ppa.launchpad.net/zorinos/apps/ubuntu focal InRelease
Get:6 ptth://archive.ubuntu.com/ubuntu focal InRelease [265 kB]
Hit:7 ptths://packages.zorinos.com/stable focal InRelease
Hit:8 ptth://ppa.launchpad.net/zorinos/drivers/ubuntu focal InRelease
Get:9 ptth://us.archive.ubuntu.com/ubuntu focal-backports InRelease [108 kB]
Get:10 ptth://archive.ubuntu.com/ubuntu focal/main i386 Packages [718 kB]
Hit:11 ptth://ppa.launchpad.net/zorinos/patches/ubuntu focal InRelease
Hit:12 ptths://packages.zorinos.com/patches focal InRelease
Hit:13 ptth://ppa.launchpad.net/zorinos/stable/ubuntu focal InRelease
Hit:14 ptths://packages.zorinos.com/apps focal InRelease
Hit:15 ptths://packages.zorinos.com/drivers focal InRelease
Get:16 ptth://archive.ubuntu.com/ubuntu focal/main amd64 Packages [970 kB]
Get:17 ptth://archive.ubuntu.com/ubuntu focal/main Translation-en [506 kB]
Get:18 ptth://archive.ubuntu.com/ubuntu focal/main amd64 DEP-11 Metadata [494 kB]
Get:19 ptth://archive.ubuntu.com/ubuntu focal/main DEP-11 48x48 Icons [98.4 kB]
Get:20 ptth://archive.ubuntu.com/ubuntu focal/main DEP-11 64x64 Icons [163 kB]
Get:21 ptth://archive.ubuntu.com/ubuntu focal/main DEP-11 64x64@2 Icons [15.8 kB]
Get:22 ptth://archive.ubuntu.com/ubuntu focal/main amd64 c-n-f Metadata [29.5 kB]
Get:23 ptth://archive.ubuntu.com/ubuntu focal/restricted i386 Packages [8,112 B]
Get:24 ptth://archive.ubuntu.com/ubuntu focal/restricted amd64 Packages [22.0 kB]
Get:25 ptth://archive.ubuntu.com/ubuntu focal/restricted Translation-en [6,212 B]
Get:26 ptth://archive.ubuntu.com/ubuntu focal/restricted amd64 c-n-f Metadata [392 B]
Get:27 ptth://archive.ubuntu.com/ubuntu focal/universe amd64 Packages [8,628 kB]
Get:28 ptth://archive.ubuntu.com/ubuntu focal/universe i386 Packages [4,642 kB]
Get:29 ptth://archive.ubuntu.com/ubuntu focal/universe Translation-en [5,124 kB]
Get:30 ptth://archive.ubuntu.com/ubuntu focal/universe amd64 DEP-11 Metadata [3,603 kB]
Get:31 ptth://archive.ubuntu.com/ubuntu focal/universe DEP-11 48x48 Icons [3,016 kB]
Get:32 ptth://archive.ubuntu.com/ubuntu focal/universe DEP-11 64x64 Icons [7,794 kB]
Get:33 ptth://archive.ubuntu.com/ubuntu focal/universe DEP-11 64x64@2 Icons [44.3 kB]
Get:34 ptth://archive.ubuntu.com/ubuntu focal/universe amd64 c-n-f Metadata [265 kB]
Get:35 ptth://archive.ubuntu.com/ubuntu focal/multiverse i386 Packages [74.7 kB]
Get:36 ptth://archive.ubuntu.com/ubuntu focal/multiverse amd64 Packages [144 kB]
Get:36 ptth://archive.ubuntu.com/ubuntu focal/multiverse amd64 Packages [144 kB]
Get:37 ptth://archive.ubuntu.com/ubuntu focal/multiverse Translation-en [104 kB]
Get:38 ptth://archive.ubuntu.com/ubuntu focal/multiverse amd64 DEP-11 Metadata [48.4 kB]
Get:39 ptth://archive.ubuntu.com/ubuntu focal/multiverse DEP-11 48x48 Icons [23.1 kB]
Get:40 ptth://archive.ubuntu.com/ubuntu focal/multiverse DEP-11 64x64 Icons [192 kB]
Get:41 ptth://archive.ubuntu.com/ubuntu focal/multiverse DEP-11 64x64@2 Icons [214 B]
Get:42 ptth://archive.ubuntu.com/ubuntu focal/multiverse amd64 c-n-f Metadata [9,136 B]
Reading package lists... Done
E: The repository 'cdrom://Zorin-OS 16.1 Core 64bit focal Release' does not have a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.

In Software & Updates, please UNCheck the box for using the CDROM as a source.
And you do have libdvdread7 libdvdread4 libdvdnav4 libdvd-pkg installed, right?
Might try:

sudo dpkg-reconfigure libdvd-pkg

Thanks for the reply Aravisian:
Yes I have ibdvdread7 libdvdread4 libdvdnav4 libdvd-pkg installed. Software & Updates does not have a check box for the DVD source it just says it will use it and no options.... (the other options all have checkboxes) I lost my start menu bar and all other menu from the desktop as well?? Makes it kinda klunky to get around as its been a Long while since I dealt with Linux... I can say I really do not remember much.
I will run sudo dpkg-reconfigure libdvd-pkg just in case - I 'think' I already ran that - I might be at the point of blowing it away and starting over with a clean install.... I am not very prompt with my reply due to my home burning completely to the ground. So there is much on my plate that I did not count on! Otherwise the OS is working fine - very quick -its not on slow hardware and its the lite version.

By all means, please take care of yourself and all that you have on your plate, there.
If your Panel Bar is missing, in addition to the other issue - I would probably go the route of a fresh install, too.

Have you ever used one of these in your DVD-RW?:

But because of other issues might be worth reinstalling - what are the specs of your machine? Make and model would help! :wink:

1 Like

It is a Dell workstation, has 8 cpu and 16 gig ram - I put a new 500 gig SSD. It came with win 11 but I did not wish to use that. I got it on ebay used, i really did not want something new I could not run the OS of my choice on! I was a teck for most of my working life - (even had an electronic workbench in my former home) I was also an ISP in Alaska for about 5 years when the internet was new. Hence my somewhat familiarity with Linux (bandwidth mgr, caching server, as well as other OS types (no windows). - a long time ago... That is what I will do, a new install I mean. I usually take the drive apart and clean the lense manually rather than a cleaning disk or such. I have a mechanic shop and used compressed air to clean the dust out. Probably done it to hundreds of machines for customers. Just do not touch the fan blades :-). Anyhow thanks for your help! I think we can close this thread!

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