Error communicating to TPM chip

General Help
1

My computer was working fine until today. However, now when I start my computer I get an error message comprising 6 lines of "ima: Error Communicating to TPM Chip". Then there is a line starting with " BusyBox v1.27.2 etc). Finally I get " (initramf s). This is where the computer stops. Please advise how i can solve the problem.

2

You may need to enable TPM in your BIOS EFI settings of your motherboard.
The way to do this varies by manufacturer.

3

can you try to disable tpm in BIOS??

4

@dnob Any success with your issue? Updating helps others in the future...

1 Like
5

I recently upgraded my BIOS as I had been suffering from intermittent restarts whilst browsing. Having been working from home since March 2020 until I retired in August 2021 I had forgotten to check for updates. I have an Asus PRIME X470-PRO and they released an update to allow Windows 11 to be installed without the need for TPM (I should hasten to add that I did not install this update, just the one before it and the one after it as I never intend running Windows 11 (or 10 again) ever, period. Check your motherboard manufacturer's website for any updates.

6

It has solved the problem the first time I changed the BIOS as suggested but the problem is recuring. I also keep getting the BusyBox, etc problem. The bottom line is that the problem has not been solved. I am not quite sure, but I recall that the problem has appeared after the latest system update.

7

Please include when posting your system specs as this helps the Mods and others when assisting you in a resolution to your problem

System specs:

CPU
GPU
RAM
HD
ZORIN OS (i.e. Core Lite Pro )
Make of Computer
Model

8

OK. Will find out all the details and include in the future. What I know at the moment is that I am using a HP, Elitebook 8440p and Zorin Lite.

9

Interesting post on Linux Mint forum here:
https://forums.linuxmint.com/viewtopic.php?t=323353

and this one on the BusyBox error:

https://forums.linuxmint.com/viewtopic.php?t=310055

1 Like
10

Thanks for these. Whilst the fixes work when I apply them, they do not seem to be "permanent". What I mean is that I have to repair the error (BusyBox) every time I start the computer. This apparently also fixed the TPM chip issue.

11

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