Error: you need to load the kernal first

Hello I want to install Zorin 17.1 for a friend.
I created a boot stick with belana.
Deactivated fast boot and secure boot.
Then plug the stick in, but when I then select try or install zorin the following error massage is coming.

When I press any button I came back to the selection screen.

When I restart my pc a few times then somehow sorin startes, by on the file checkup no date can be found.

(notice: on my pc all would work great, just on the pc of my friend the error occures)

Can someone please help?

I found the problem: the USB-port was defect.

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