Ethernet controller not working

Hardware Support
1

hey all, this is my first post as I am newbie to zorin and all linux based systems, trying it out as I dont wanna use windows.
I installed zorin 16 and soon as booted in no ethernet working, I went and bout a wifi dongle and it recognized straight away and I have internet now. I want to use ethernet tho as speed on wifi to slow for what I do at work. I have spent a couple weeks trying to install new drivers and now im not getting newhere so reaching out for help
my ethernet card is built in to motherboard msi b360 gaming, I have found out it is using e1000 driver and also this
*-network UNCLAIMED
description: Ethernet controller
product: Ethernet Connection (7) I219-V
vendor: Intel Corporation
physical id: 1f.6
bus info: pci@0000:00:1f.6
version: 10
width: 32 bits
clock: 33MHz
capabilities: pm msi cap_list
configuration: latency=0
resources: memory:a4200000-a421ffff
*-network
description: Wireless interface
physical id: 2
bus info: usb@1:14
logical name: wlx7cc2c60ab814
serial: 7c:c2:c6:0a:b8:14
capabilities: ethernet physical wireless
configuration: broadcast=yes driver=rtl8xxxu driverversion=5.11.0-41-generic firmware=N/A ip=192.168.15.100 link=yes multicast=yes wireless=IEEE 802.11

which says its unclaimed, dont know if that is the reason for not working. Now weird thing is I installed vmware on this computer so I can run one windows program that dosent work on wine or crossovers for my work and the ethernet card works in a vmware version of windows thru zorin - weird right.
Any help would be great I wanna get this working
Jason

2

The drivers for that card do not appear to be included in the standard mainline kernel. The HardWare Enablement kernel does include it.
You might try:

sudo apt install --install-recommends linux-generic-hwe-20.04 && sudo reboot

1 Like
3

hi there, thanks for response I have tried that and it says I already have latest version installed but I did as such and still no joy. Is the only way to get working to go and buy another ethernet card for my pc?

4

You might try

sudo modprobe -r e1000e

sudo modprobe e1000e

Then reboot and test (If reboot is necessary).
If still no good, your BIOS may need to be updated, first. Which may get complicated...

1 Like
5

well I just got up the road to computer hardware store bought a $6 ethernet card and all is working now. It still would have good to see if it worked:P I tried that previous one from someones recommendation I read on a forum and didnt work either. I am going to put it down to ethernetcard being build in to motherboard and no supported:(

Very kind thanks for your prompt help I appreciate it

1 Like
6

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.