Failed to download repo information

General Help
1

I'm getting an update error on Zorin 17.3 on my old HP EliteBook. I've tried some of the things in other similar threads but no joy.

Using the software updater I get "Failed to download repository information" but if I go to settings, then close, it updates fine.

I've tried changing the download server to best then changing it back to the main server, same problem.

Sudo apt update screen attached.

I suspect this is something simple where its failing to download maybe outdated repository info but my skill level isn't high enough to fix it myself. Any ideas?

Screenshot-3
Screenshot-31318×769 114 KB

2

Does show a package that is upgradable.. have you looked to see what it is?

try running

sudo apt update && sudo apt upgrade

3

Welcome to the Forum!

Go to Software & Updates and there change the Source to ''Main Server'':

Bildschirmfoto vom 2026-06-20 19-06-05
Bildschirmfoto vom 2026-06-20 19-06-052212×1512 136 KB

then open the Terminal and type sudo apt update && sudo apt upgrade

1 Like
4

Thanks for the replies.
I Changed to main server and ran
sudo apt update && sudo apt upgrade
This will update the OS but doesn't clear the errors, which appears to stop me updating the the OS to Zorin 18 (which is the overall aim here).

Screenshot-4a
Screenshot-4a691×316 68.7 KB

5

You have changed to Main Server but You have still as Server morror.nl.datapacket. Maybe it is neccessary to change that manually. Unfortunately, I don't have a Zorin 17 Install. So, I cant give You the right Sources Files ...

I can't remember spontaneously who has that. I will ask in the Moderator Round if someone knows one and link to that here. I don't know how fast that go. Have a bit Patience please.

1 Like
6

Hi and welcome.

Just for clarity, which version of Zorin Core are you running?

7

The nl can be manually edited from the sources.list file.

But the error is for About DataPacket - Superior dedicated server solutions | DataPacket.com
Not for Zorin OS repositories.

1 Like
8

Yes, it seems to be a Mirror Server for Ubuntu. And that doesn't seem to run. So, my Idea was to replace it with the Ubuntu-own one's. But I don't have a Zorin 17 Install. So, I can't offer the right Adresses. that is the Reason why I aseked for someone who might still have it.