Fingerprint password settings: Could not claim device

Hello. From a newbie here. I use a Lenovo Ideapad 3.
Running lsusb shows the following
Bus 003 Device 002: ID 04f3:0c4b Elan Microelectronics Corp. ELAN:Fingerprint
And yet when I access the Fingerprint password settings interface I get the popup message
Could not claim device
Please cancel all other fprint sessions and press retry

Since I haven't got a clue if there are other fprint sessions or what it means I am hoping for your help.
Thank you

From websearch of "04f3:0c4b ELAN:Fingerprint not claim device Ubuntu 22.04"

Found several hits, including:

but as you have a Lenovo this may help:
https://support.lenovo.com/us/en/downloads/ds560939-elan-fingerprint-driver-for-ubuntu-2204-thinkpad-e14-gen-4-e15-gen-4

2 Likes

Thank you very much. Works like a charm.

1 Like

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.