Fingerprint Sensor Not Working on Acer Swift 3 SF314-71

Hardware Support
1

Hello everyone,
I am new to Zorin OS and Linux. I am using an Acer Swift 3 SF314-71 laptop. I see that my laptop has a fingerprint sensor but I don’t know how to use it or set it up for login.

ZorinOS version: ZorinOS 18 core

Model: Acer Swift 3 SF314-71

Could anyone please guide me step-by-step on how to enable fingerprint login? Is my fingerprint sensor supported on Zorin OS?
I don’t know how to check if the device is detected or how to install drivers for it. Any help for beginners would be appreciated!

Thank you!

2

Hi and welcome.

Unfortunately not all fingerprint readers work with the Linux kernel.

Please open a Terminal (Menu | Utilities | Terminal) and enter:

lsusb

and report back the results please.