Freeze at startup - Gnome display manager

General Help
1

Hi all,

I recently bought and installed Zorin pro 18, being completely new to the Linux OS. The first few boots went fine. However, in the evening when the computer had gone to sleep, the login screen was completely frozen when trying to return. Had to reboot with the computer power button. Rebooting, the Zorin boot gets stuck at "Gnome display manager" with sometimes "136 call backs suppressed" coming below it.

I've tried entering recovery mode with doing package cleanup without luck.

Does anyone have any idea what could be going on and how to fix it?

Thank you so much for any support!

2

Welcome to the Forum!

  • Are Secure Boot and Fast Boot in BIOS disabled?
  • If Windows is still installed: Is Fast Start-Up in windows disabled?
  • What Tool did You use the create the Bootstick?
  • Is Your BIOS in UEFI or Legacy Mode?
  • Does You System runs in Wayland or X11? You can check that with the Terminal Command echo $XDG_SESSION_TYPE
  • You could try it with a Reinstall: sudo apt reinstall gdm3 zorin-os-desktop