I've been trying to install prior to this happening but after I did installed and restarted. Booted into log in screen, I can't move my mouse, only the keyboard is working.
I asked chatgpt and did researched a lot on this and tried different solutions already.
The one thing that worked is I reinstall my driver again through zorin live usb and eventually, got my mouse able to move on the kernel I used again.
Only if that solved my problem I wouldn't post here.
I now can't log in to my account with the exact same password I used for some reason, it kept saying "Sorry, password authentication didn't work. Please try again".
I tried sudo passwd myusername and changed to something else but that didn't work.
What should I do? I don't want to reset my os. Please help!
We often hoist ourselves up by our own petard trying to avoid doing the thing we should do from the beginning.
While it is annoying... The best course of action is to consider your initial install as a Practice Run to tease out the bugs.
Yes, it was a struggle, but you learned from it. Learning from it means you now know better what to do, reducing the hassle that the first was: Your second attempt will be easier, faster and needing less guidance.
In the LiveUSB of Zorin OS, was everything working?
Can you list all your computer specs?
I would reinstall Zorin OS; then immediately install the later kernel.
Your initial post made it sound like you have just recently (within possibly the last day or so) installed Zorin and were running into these issues. Is that not the case? Your specs on your laptop don't seem new enough to me to warrant needing a newer kernel, but you would most likely want the Nvidia drivers installed.
You should be able to select them to install depending on how you boot the live USB. When you say "reinstall your driver again" has this happened in the past, or are you saying since you installed, you reinstalled a specific driver? I would assume the default Nvidia drivers that get installed when you boot with them in the live USB would be performant enough for your 1660ti, although I may be wrong as I don't use Nvidia.
When You are in the Live Mode, You can copy the Data. Open Nautilus (the File Manager), go to ''Other Places'' and choose Your Drive. Then navigate through the Folders and copy Your Data on an external Driver.
Because of Your Main Issue: Because You have a Nvidia Graphic. Did Your System run in Wayland or X11/Xorg? Nvidia and Wayland on Zorin 17 can have Problems with each other.
When You have reinstalled, You should switch to Xorg because of Your Nvidia Graphics. On the Login Screen (not he Lock Screen), click on Your Profile so that the Password Field appears. When it is appeared, you should see in the bottom right Corner a Gear Icon. Click on it and choose ''Zorin Desktop on Xorg'' and then log in.
Other Things: Are Secure Boot and Fast Boot in BIOS disabled? If Windows is installed: Is Fast Start-Up in Windows disabled?
Unless a computer is used in the government sector, hospitals, a private research company, who has the need to keep their data hidden from the public, or protected against hackers, encrypting the drive is absolutely unnecessary.
For the home user, drive encryption tends to cause more problems then it solves. Once your computer goes to eternal black screen of the lonely abyss, its diminished returns at that point. Better to just hardware firewall your connection, & use hard wired ethernet, not WIFI.
I had tried to install driver update a lot of times from driver 570 I've been using since months ago to 575 cause I wanted to keep it up to date for gaming purpose. Though, by a lot of times, I mean I couldn't properly installed the driver at all cause it kept getting into an error which it made me use non-nvidia driver(I don't know what to call it)
Only after I was able to installed and restarted laptop, the thing happened.
