Hi everyone,
I'm new to Linux and recently installed Zorin OS 17.3 Core on my laptop. I’m having trouble getting my Wi-Fi to work. I’ve tried looking up solutions, but I’m still stuck.
Can anyone guide me through the process of installing the right Wi-Fi drivers? Any help would be much appreciated!
Thanks so much in advance!
Hi and welcome.
Please can you open a terminal (just type terminal in menu search bar and press enter) and type the following:
sudo lshw -C network
and post back the results please. As a temporary solution you could use your smartphone as a hotspot or connect via usb and tether the smartphone.
thank you for the reply here is the terminal output
luffy@luffy-Victus-by-HP-Gaming-Laptop-15-fb3xxx:~$ sudo lshw -C network
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:02:00.0
logical name: eno1
version: 16
serial: 48:ea:62:92:ad:04
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=6.8.0-60-generic firmware=rtl8168h-2_0.0.2 02/26/15 latency=0 link=no multicast=yes port=twisted pair
resources: irq:56 ioport:e000(size=256) memory:fcd04000-fcd04fff memory:fcd00000-fcd03fff
*-network UNCLAIMED
description: Network controller
product: Realtek Semiconductor Co., Ltd.
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:04:00.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress cap_list
configuration: latency=0
resources: ioport:d000(size=256) memory:fcc00000-fccfffff
*-network
description: Ethernet interface
physical id: a
bus info: usb@7:1
logical name: enx6eb4903c32a3
serial: 6e:b4:90:3c:32:a3
capabilities: ethernet physical
configuration: autonegotiation=off broadcast=yes driver=rndis_host driverversion=6.8.0-60-generic duplex=half firmware=RNDIS device ip=10.164.14.195 link=yes multicast=yes port=twisted pair
luffy@luffy-Victus-by-HP-Gaming-Laptop-15-fb3xxx:~$
You can take a look at this thread. Here are some solutions. It is the same ethernet driver as on your system:
thank you soo much i will look into it
Welcome to the Forum!
Did You take a Look in the ''Additional Drivers'' Tab in Software & Updates if there is a Driver offered?
And is Your System run in Wayland or X11/Xorg? You can check that in Settings>About. When it is running in Wayland, You could try it with switching to Xorg.
To do that, go to the Login Screen (not the Lock Screen). On the Login screen, click on Your Profile so that the Password Field appears. It has to be appeared. When it is appeared, You should see a Gear Icon in the bottom right Corner. Click on it and choose ''Zorin Desktop on Xorg'' and then log in.
yeah just now i changed to Xorg
can you please tell me the further steps
It looks like the only additional drivers available relate to graphics and not network drivers.
is there any fix possible to get wifi working?
Does the Change to Xorg helps? If not, maybe one of the following Links could help:
https://askubuntu.com/questions/1103785/cant-connect-to-internet-via-ethernet-rtl8111-8168-8411
Hi @Luffy78 , I am a bit concerned that no wifi info came back with the terminal command I gave you. According to a Brave A.I. result came back with two possible options in terms of which chipset is present:
HP Victus WiFi Chip
The HP Victus Gaming laptop 15 typically comes with a Wi-Fi 6 (802.11ax) wireless card, which is often a Realtek RTL8852AE or RTL8852BE model.3 Some configurations may also include an Intel Wi-Fi 6 card, such as the Intel AX200 or AX210, depending on the specific model and release year.4 For example, the HP Victus 15L Gaming Desktop features a Realtek RTL8852BE Wi-Fi 6 (2x2) and Bluetooth 5.3 wireless card.3 However, it is important to note that some users have reported issues with Intel Wi-Fi cards not working in certain HP Victus models, and Realtek cards are often recommended as a more compatible alternative.2
AI-generated answer. Please verify critical facts.
Sometimes, as in Dell notebooks, the BIOS can have Wi-fi enabled or disabled. Can you press F10 at boot time, this should get you into the BIOS. Check to see if wireless is enabled or disabled there. Also check for any function keys that have a wi-fi symbol on it, it sonetimes needs to be pressed with an Fn key. Alternatively, look for a physical switch on the side of the laptop.
Do you have Dualboot with Windows? In device manager you can find out more about your wifi card (which model, drivers...)
Or you can take a look on the manufacturers site to find out the specifications of your wlan card.
Before we add a ppa and compile a driver like rtl8852be (or ae) it would be better to know exactly what is needed.
When your computer is up to date hardware it could help to install a newer kernel , e.g. with mainline tool, to have better hardware support.
will this help?
luffy@luffy-Victus-by-HP-Gaming-Laptop-15-fb3xxx:~$ lspci -knn | grep -iA3 net
pcilib: Error reading /sys/bus/pci/devices/0000:00:08.3/label: Operation not permitted
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 16)
DeviceName: Realtek Gaming GBE Family Controller
Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [103c:8dd0]
Kernel driver in use: r8169
Kernel modules: r8169
04:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. Device [10ec:b520]
DeviceName: Realtek Wireless LAN + BT
Subsystem: Hewlett-Packard Company Device [103c:88e9]
Kernel modules: rtw_8852be
i have a dualboot with windows
You could install the driver with adding this repo:
If you have already installed the driver with the repo from Larry (lwfinger) and it doesn't work, please remove it first. It is no longer maintained.
The installation instruction for this repo is described at github.
If this doesn't help (because actually the driver should also be in the kernel) I'd try the linked solution of arch linux (you can use this solution in all Linux distros) to add kernel parameters to etc/default/grub. They disable energy saving functions of the card.
It is not difficult to do this and you can easily go back if it has not the desired effects.
This wlan card often makes problems in linux.
Here is how you can do it. Enter in terminal
"sudo nano etc/default/grub"
This command opens the file as root with nano, that is a texteditor.
Navigate with arrow keys to the line that begins with
GRUB_CMDLINE_LINUX_DEFAULT
and add "rtw89_pci.disable_aspm_l1=y rtw89_pci.disable_aspm_l1ss=y rtw89_core.disable_ps_mode=y" at the end.
(Some computers also seem to need
rtw89_pci.disable_clkreq=y)
Then it looks like this. If you have more entries of grub boot parameters than quiet and splash here, please keep them:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash
rtw89_pci.disable_aspm_l1=Y rtw89_pci.disable_aspm_l1ss=Y rtw89_core.disable_ps_mode=Y"
Then press ctrl+o to save the changes, Enter to confirm and ctrl+x to exit.
Then enter
"sudo update-grub"
and reboot.
That is important. Otherwise the changes are not applied.
When it does not work and you want to remove the added parameters, follow the same procedure and delete the added parameters in the the file, save it, update grub and reboot.
Please make sure that secure boot and fast boot in your BIOS and fast startup in Windows are disabled. They can prevent wifi drivers from being loaded correctly.