Hello, I recently install zorin os lite the installation was smooth. Noticed that the Wi-fi and LAN is not working. How to install driver and is it possible to install the driver with internet connection? Does running this command help? sudo apt upgrade. Device running zorin lite is an ASUS ET1620i. Sorry newbie
Can you connect your smartphone via cable with the computer so that you have internet?
If you did not use an Internet connection during installation, please update your system first and make sure that proprietary drivers are also permitted. You can set this at software & updates.
"sudo apt update && sudo apt upgrade"
Then look at software & updates at "additional drivers" if there are any.
If you need more help, please enter this command in the terminal and post the output here:
"sudo lshw -C network"
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ill try this later when i get home from work. Thanks!
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Hi, I tried this code 'sudo apt update && sudo apt upgrade' and connected my smartphone to have internet thru usb tether. It downloaded drivers with no error but after running this code 'sudo lshw -C network' the wireless adapter Qualcomm atheros AR9485 and realtek LAN is Unclaimed. Does reinstalling Zorin Lite will fix this?
Atheros AR9485 is a single band on 2.4 gHz.
If you are set to 5gHz, it may not register. Have you tried going into network settings and ensuring you are on 2.4gHz?
Hi, So I decided to just reinstall the OS but i didnt fix the issue of the wifi it still unclaimed 
and worst is the OS (zorin lite 17.3) became sluggish/slow. Sorry total noob here.
Have you checked this, yet?
Next, can you post the terminal output for:
modinfo ath9k
If it shows module driver details, run
sudo modprobe ath9k
and post the result here.
Yes, it does not give an output if modprobe works.
yes, i doesnt, i think. do I have to make a
wifi network profile to connect to the wifi? I cant find the enable/disable wifi button thing. Still using usb tether for internet.
You shouldn't...
Have you rebooted?
After reboot, right click your panel, select Panel > Panel Preferences > items Click the (+) to add item.
Scroll down and select Status Tray Plugin
This should include an Icon for network.
Click that icon and it should show your available wifi list.
What happens when you click the network icon (Three squares connected with lines)?
What is your terminal output for
rfkill list
This is very strange...
And the card is well supported.
What about terminal output for
lspci -nnk | grep -iA3 net
It shows the modules in use for both - yet both are not working. Please inspect the outside of the computer case if it is a Notebook computer (laptop) looking for a Physical Switch or Airplane Mode switch for the network.
Usually, a "hardblock: yes" under rfkill list would show but... Let's look anyway.
Next, are you booting with Secure Boot enabled in BIOS? If yes, I suspect it is blocking the modules and may be the cause of sluggishness.