If you experience an EFI boot error, please re-download Zorin OS 16

Yes, you are right. Pro version is only available from one mirror or it maybe depends on link which you got on email.

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Sorry to hear that you have issues with download. Can you try it maybe with different browser.

I am using Firefox, tried to download pro version on Linux and Windows , got really great speed. Finished download in few minutes.

Maybe try later, or during the night, when mirrors are less used

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Due to the fact that I reside in the Oceania Region, no matter what browser I use, the maximum data speed is 100-300kbps for the Zorin OS Pro, Since Arch has multiple mirrors around the world, I may stick with it since that's just common sense when launching an distro, that not one part of the world is just going to use Zorin.......

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This is not a completely true.

For core and other versions you have mirrors from whole world.
"Official download mirrors - Zorin OS" Official download mirrors - Zorin OS
For pro it depends. If you want, you can contact Zorin team to get pro mirror from your area.

Updates etc are from worldwide, like as Arch

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I contacted support and received only one reply. I am still waiting for a response to my last reply about my computers make and model, and that was over a week ago. I do not understand how pro users can be charged for a service that does not exist, so asking for a mirror for my region, will be what.... One month.......

Hi Arcadius, we're sorry to hear about your experience.

We originally sent the email asking for your computer's make and model number 6 days ago, but have not received any reply from you since.

We host Zorin OS 16 Pro on a number of mirrors around the world, and the server automatically redirects to the closest one based on your IP address. Our nearest Zorin OS Pro mirror server is located in Singapore, which should have a direct cable link to Australia.
If you're using a VPN to download Zorin OS, the server might redirect to a mirror further away (based on the location of the VPN's server) which might result in a slower download.

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You are honestly kidding right, I can provide a screenshot clearly showing I emailed you a week ago with my make and model, and no wonder it is so slow, Singapore's connection to Australia is on the western side, I come from the eastern side of Australia

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@lp-usb had a good luck by starting his day early:

I understand your frustration but sometimes email could fail to reach other end. You coud ask "read receipt" if your mailer allows you to do so.

Singapore is our closest mirror to Australia as our hosting provider (DigitalOcean) doesn't have any closer data centers.

As we haven't received your email, could you please let us know your computer's make and model here? This would help us to troubleshoot the issue and find a solution for you faster.

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Make- Asus

Model - G15DH-AU003T

How can I download the ISO if its so slow.....

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Thank you for the information. We've recently sent you an email with an alternate download link for your copy of Zorin OS 16 Pro, which should hopefully work faster for you.

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Fyi, the pro link i received also started off at 400 - 700kb/s but did go up half way through to 4mb/s...i had the time though so it finished after an hour and a half. I installed without issue and am currently using pro and loving it. Now i have installed and ran every available version of 16 there has been since alpha. All without issue! :grin:

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Thank You, it worked perfectly and got zorin up and running without any errors :slightly_smiling_face:

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With the alternate link I got, I was getting up to 7MB constant :heart_eyes:

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Glad to hear that the issue has been resolved. We hope you'll enjoy using Zorin OS!

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Hi Zorin team

I’m also on a Dell that couldn’t boot the original release of Zorin 16. I know this has since been fixed and I managed to get it booting as well on the old image.

I’m now about to install on a new SSD and realised there doesn’t seem to be a release version on the ISO and I haven’t seen any communication in newsletter or email to say errors were found and fixed.

Is this something that can be done going forward? I know most are usually fixed by on current version updates but this one, maybe not so

Thanks

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Since the problem was with shim, it didn't effect or change Zorin OS. It effected the efi boot, prior to grub. Anything that would change Zorin majorly (feature changes, kernel version changes and such) will include subversion increases.

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HI, I have Lenovo Yoga 720 15ikb laptop. I'm not able to boot to the live media after the menu in EFI mode. But no problem in legacy mode. Please fix it.

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Hi and welcome to the forum :slight_smile:
Actually the problem has been solved quite a while ago and now we have revision 4.
If you are having a problem booting, I suggest you to review your EFI setting.

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Where did you download your zorin image? You may want to visit the official Zorin page and visit the download link. You will find 16 core available to download free and will work since the r1 version has the efi fix. A search of this forum will provide insight of the problem with the first image.

Please read the FAQ and Introduction to Hardware Support