Install stuck at "Almost finished copying files"

I have an HP laptop that had Windows, and I want to switch to Linux. I am in the middle of the install with USB stick, and it is stuck at "Almost finished copying files". It is connected via Ethernet. I tried turning the computer off, wiping the USB stick, and remaking the boot disk, but it stuck in the same spot. I also verified the hash. I am in the process of getting a different drive prepared to try to see if it's just the drive I am using. I'm new to all of this so please, any help would be appreciated.

You may want to install without internet and have it add what may be missing (drivers) when you connect to the internet after install.

Either by software updater or terminal, you will be able to upgrade to the current offered versions once installed.

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How old or new is the laptop? What is the model number? If it is a recent new laptop, it’s possible Zorin’s Linux kernel is too old to recognize it. Zorin 16.3 has a kernel that is almost two years old. Not saying that is the problem but this can be common on new equipment.

I have no idea where you got this idea but the 5.15.0-79 kernel was published 2023-07-13 02:53:37 CDT

Even if we assume the 5.15.0-56 kernel, that was released in Dec of 2022.

Laptop is an HP 15-bs0xx. So it is probably 8ish years old. However the hard drive and ram were all replaced 3 years ago with an SSD and 16gb ram.

I notice that it has an error message while trying to install of pcieport 0000:001c.5

Try adding pcie_aspm=off to your grub default parameter after quiet splash and running sudo update-grub. Seems there may be a bug in the power management.

Not saying this will resolve it, but it is possible.

Doh, as this is the install usb, and the required change needs reboot, this will not work for you. Sorry. Still looking.

It’s not the newest kernel. It is a newer kernel from Ubuntu 22.04 LTS but not the latest. Consequently, more likely than not, newer hardware support will be limited versus having a newer kernel in the 6 series.

Ubuntu 20.04 which was in the range of the 5.8 to 5.11 kernels, which Zorin OS 16.1 was using, is about the timeframe of a couple of years.
So, I figured you were thinking of that when you posted.

I agree with you, though. This has been a constant issue on the forum since day one: Users that have the very newest Hardware will sometimes need to individually upgrade to the later kernel. It is a bit of a balancing act because the later kernel may have regressions. So they'll get one thing working, and break another thing. :stuck_out_tongue:
It was a bit of "fun" when Canonical decided to, for no valid reason at all, suddenly switch the kernel dependency for libc6 to version 2.35 and we had to manually patch it for 5.14 kernels and up for a while on a case by case basis just to help someone get their wifi working.

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