Installation closes immediatelly on language selection

Installing Zorin OS
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#1

Trying to install Zorin OS 15.3 lite (latest) on an old HP 530 notebook. Running from USB works like a charm, but after clicking on the icon for the installer the language selection appears for about 1 or 2 seconds and then closes without any further error message.

Any hints what I could do?

#2

Have you run Memtest?

#3

Is memtest included in the live USB or do I have to run it on its own?

#4

I believe so - when you boot the LiveUSB, you should see it at the bottom of the list at that very first menu that starts with "Try or Install Zorin."

#5

memtest (although not included in my ZorinOS 15.3 Lite USB) is all good... so that's not the problem. other ideas?

#6

Usually a RAM issue can cause that.
Other ideas:

  • ensure Secure Boot is disabled in BIOS settings
  • If Windows is currently installed on the drive, ensure that Fast Startup or Fast Boot is disabled in Control Center > Power settings
  • Try installing Zorin OS without setting up net connection. Once it is installed, you can connect to the net and run the upgrades.
  • In LiveUSB, you might try opening a terminal and running sudo apt install --reinstall ubiquity ubiquity-frontend-gtk (Net Connection Needed for this). Ubiquity is the Installer Program Zorin OS uses.
  • If your computer has a Nvidia card, try booting as nomodeset. You can do this from the Boot Grub Menu - press the e key or the tab key to enter the editor. Look for "quiet splash" and change just that portion to "quiet splash nomodeset", then exit and proceed to boot, then run the installer.
#7

Wow, thanks for that many possible solutions. I'll give them a try!

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#8

I had this issue too at first. I started running Zorin from USB, then I had this issue. So I hard reset my laptop and went on "Installing Zorin" instead of trying it out and the issue never came back.

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