Installation stuck since 2 hours

Installing Zorin OS
1

I discovered Zorin OS about a month ago and started using the Education version because of its preinstalled software. Today, I decided to migrate to the Core version due to performance lags. While the installation worked for the Education version, it is now stuck on the same step for over 30 minutes, and the installation is taking over 2 hours.

Screenshot 2025-02-27 182556
Screenshot 2025-02-27 1825561141×788 66.8 KB

How can I fix this?

2

Welcome to the Forum!

Let me ask a couple Questions:

  • Is this a Dual-Boot System?
  • Are Secure Boot and Fast Boot in BIOS turned off?
  • Is Your BIOS in UEFI or Legacy Mode?
  • What Tool did You choose to create the bootable USB Stick?
  • What Installation Method did You choose?
  • Did You choose the Safe Graphics or Modern Graphics Option or the normal default Option?
  • Are You online during the Installation?
3

Hi! For your questions:

  1. No, it's not.
  2. Yes.
  3. No idea, I'm using Surface UEFI.
  4. Balena Etcher.
  5. I don't understand, I selected "Install Zorin".
  6. The normal one.
  7. Yes.
    Hope this helps.
4

Just also as a confirmation, did you verify the iso to make sure there's nothing corrupt about the one you're trying to install from:
Check the Integrity of Your Copy of Zorin OS - Zorin Help

5

Yes. Nothing's wrong.

6

When installing try untick "additional driver and codecs", you can always install them later. And do also untick "downloading upgrades while installing". See if it helps.

7

No, it got stuck during installation and I can't do anything.

8

I meant in the Installer. There should come 2 Options:

  • Erase Disk (that deletes Your Disk and installs Zorin automatically)
  • Something else (there You set up the Partitions manually)

Try it then offline, without an Internet Connection. Updates and Stuff, You can make after the Installation.

That would I count as UEFI. If other Stuff shouldn't work and You have the Possibility to use a Windows PC, You could use the Tool Rufus for creating the bootable USB Stick. Because Your BIOS seems to run in UEFI Mode, take a Look at the Partition Sheme Option and set it to GPT:

Bildschirmfoto vom 2024-11-08 12-05-28
Bildschirmfoto vom 2024-11-08 12-05-28935×1205 189 KB

9

Bei Nummer 5: Sorry für die Verwechslung, habe "Erase Disk" ausgewählt.
Bei Nummer 7: ich weiss nicht wie ich das WLAN ausschalte.
Bei Nummer 3 und 4: welche "andere Sachen" soll ich den ausprobieren?
Liebe Grüsse.

In number 5: Sorry for the confusion. I selected "erase disk".
In number 7: I don't know, how to turn WiFi off.
In numbers 3 and 4: What other stuff should I try out?
Best wishes.

10

If You don't have a Switch on Your Machine to turn it off, You could take a Look in the BIOS. Or look at You Router. There should be a Switch, too. Or: Look at @Storm's Post above. You could make the Installation without Updating it. Oh, and do You use a Laptop or a Desktop PC?

With that I meant the other Ideas and Suggestions. Sorry for the unclear Wording.

11

Also, during the installation process, the installer asks two things:
To connect to the Internet
You can say No to this
And to Download Drivers automatically as you install
You can uncheck this box.

1 Like
12

A laptop one. (Microsoft Surface Book Go 3).