Ok I will give this a try
When you start the computer, you should have an option for advance start / boot, are you able to select and older kernel version ? maybe there is a driver issue with just that kernel and wifi adapter and rolling back might help
I just tried to install the default OS settings and it says error failed to fetch launchpad...
Ok I can try that I guess. I turn it off and hold f2 during startup? And then I select an older version?
Wow that didn't look normal. It had lots of failed notifications and asked me for my password on the screen like I'm a hacker. It booted up after but still I couldn't even see how to start it in an older version?
Whaaat I can open the zorin forum page on my laptop but all other pages get an error saying; this site can be reached...
The website is temporary down or moved. Does it have something to do with my DNS configuration?
I'm reading this article command line - Ubuntu 20.04 temporary failure in name resolution for wired - Ask Ubuntu
But I'm scared I can cause more damage. Any help would be great
Restart your PC, When the Zorin Logo Appears Force Restart Again by pressing the Power Key of your Device. Now a Menu will appear the Next time you open the Device. Select Advanced Option for Zorin and Boot into an Older Kernel Version.
I tried that but my laptop just turns off when I press the power button. It is a Dell XPS 13 if that makes any difference. I tried with f2 and that didn't work. Any other ideas?
Keep Holding the power key until it turns off (when the Zorin Logo Shows)
May Show up in one or two Restarts sometimes.
F12 worked I'm in the Dell bios pre boot task
Oh ok I try again
Hmm I don't get the zorin logo until I put my password in do you mean press it when the Dell logo pops up?
What Password?
Zorin or PC Password?
I don't know I have two passwords since my install the first one when it boots which I guess is my PC and then later when I want to download stuff for zorin ?!
That is a PC password, Created via BIOS settings. Enter it and the logo will show up then force restart.
It doesn't work. I just turn the laptop off whenever I hold the button down.
Please Reinstall the OS
Now I'm in grub and typed in boot and it is saying I need to load the kernel first , how do I do that.
The simplest way to display your Grub is to press and hold the SHIFT button while booting.
As an alternative, you can always display Grub without it booting any particular kernel:
gksudo gedit /etc/default/grub
change GRUB_TIMEOUT
to -1 and comment out GRUB_HIDDEN_TIMEOUT
finish off by running
sudo update-grub