I've just installed Zorin OS on my new laptop (Huawei Matebook 14s - Tiger Lake CPU) and I'm experiencing soundcard issues. If I try to play sound through my laptop internal speakers, the volume is very faint however, if I plug any cable into the headphone jack on my laptop, I get the full volume from my internal speakers and no sound at all from whatever is connected to the headphone jack.
What's supposed to happen is the speakers are obviously supposed to work at normal volume and then mute when I plug something into the headphone jack, but this doesn't happen. I am at a total loss here. I'm sure it's a hardware issue and something to do with Tiger Lake but I have no idea how to fix it. I'd really appreciate some help with this.
FYI - I normally connect an external speaker permanently to the headphone jack. This works perfectly fine when I boot into Windows 11 on the same laptop.
Please let me know if there is any additional information needed. Thank you!