Issues I Encountered with Zorin OS 17.2 core

Today, I switched from Windows 10 to Zorin OS, and after one day of use, I am quite satisfied. However, I encountered a few situations that I’d like to mention, not to criticize the system, but with the hope that future updates will make it even better.

When I opened the Cheese (Peynir) camera application that came with the installation, the camera light blinked, but the camera did not work. When I tried to remove the Cheese application from the app store, the CPU usage spiked to 100%, and I received an "application could not be removed" error. I attempted this multiple times, but the same issue occurred every time. During this process, the CPU temperature shot up from 42°C to 95°C almost instantly. After restarting the computer, I noticed that the application I was trying to remove had been uninstalled. I faced a similar problem when attempting to remove the Nvidia X Server application.

When I tried to update the pre-installed Mozilla Firefox browser during the initial setup, the software store showed that the application was not installed. After installing a newer version, I found two versions of Mozilla Firefox on my computer—one old and one new. Unfortunately, I couldn’t remove the older version.

I also encountered an issue with the "Settings" app. When I navigated to the "Sharing" section, the application froze and gave an error saying "Settings has stopped," forcing me to close it. I tried closing and reopening the Settings app multiple times, but the issue persisted. However, after restarting the computer, the problem was resolved.

As for window focus mode, I noticed something peculiar (though I am not sure if it is an issue). For example, if I hover over an image and right-click, the image opens directly as if I had double-clicked it, rather than showing the context menu on the first attempt. However, if I single-click the image instead of right-clicking, it opens normally. In my opinion, even with window focus enabled, the image should only open when double-clicked, and the right-click should immediately display the context menu.
When I press the "Lock Screen" button, the lock screen that appears does not fully respect the dark mode settings—the virtual keyboard is displayed in a light theme.

Additionally, when I click the "Log Out" button from the right-side panel, the screen remains black for approximately 50 seconds before the lock screen finally appears.

After logging back in, I sometimes notice that the Zorin Desktop layout, which I have set to the bottom-left style, automatically changes to the bottom-right layout.

Lastly, the on-screen keyboard occasionally behaves oddly. It opens briefly and then closes immediately. I need to tap on the text input area again to reopen it.



Hello,

Welcome to the forums. :slight_smile:
Close the app store and open the terminal. Copy/paste this. It might tell what's wrong.

sudo apt update && sudo apt upgrade
sudo dpkg --configure -a

Please post the outcome of it.

Why will you do that? It's your driver for your video card.

1 Like

Hello,
Thank you, it’s nice to be here. I ran the code you provided in the terminal, and the output was as follows:

Aynı:  1 http://archive.ubuntu.com/ubuntu jammy InRelease
İndir: 2 http://archive.ubuntu.com/ubuntu jammy-updates InRelease [128 kB]     
Aynı:  3 https://ppa.launchpadcontent.net/zorinos/apps/ubuntu jammy InRelease  
Aynı:  4 https://ppa.launchpadcontent.net/zorinos/drivers/ubuntu jammy InRelease
Aynı:  5 https://ppa.launchpadcontent.net/zorinos/patches/ubuntu jammy InRelease
Aynı:  6 https://ppa.launchpadcontent.net/zorinos/stable/ubuntu jammy InRelease
Aynı:  7 https://packages.mozilla.org/apt mozilla InRelease                    
Aynı:  8 http://archive.ubuntu.com/ubuntu jammy-backports InRelease            
İndir: 9 http://archive.ubuntu.com/ubuntu jammy-security InRelease [129 kB]
Aynı:  10 https://packages.zorinos.com/stable jammy InRelease
Aynı:  11 https://packages.zorinos.com/patches jammy InRelease
Aynı:  12 https://packages.zorinos.com/apps jammy InRelease
Aynı:  13 https://packages.zorinos.com/drivers jammy InRelease
2 sn.'de 257 kB alındı (130 kB/s)
Paket listeleri okunuyor... Bitti
Bağımlılık ağacı oluşturuluyor... Bitti
Durum bilgisi okunuyor... Bitti               
Tüm paketler güncel.
N: '/etc/apt/sources.list.d/' dizinindeki 'zorinos-ubuntu-apps-jammy.list.save' dosyası geçersiz bir dosya uzantısı olduğu için yok sayılıyor
N: '/etc/apt/sources.list.d/' dizinindeki 'zorinos-ubuntu-drivers-jammy.list.save' dosyası geçersiz bir dosya uzantısı olduğu için yok sayılıyor
N: '/etc/apt/sources.list.d/' dizinindeki 'zorinos-ubuntu-patches-jammy.list.save' dosyası geçersiz bir dosya uzantısı olduğu için yok sayılıyor
N: '/etc/apt/sources.list.d/' dizinindeki 'zorin.list.save' dosyası geçersiz bir dosya uzantısı olduğu için yok sayılıyor
N: '/etc/apt/sources.list.d/' dizinindeki 'mozilla.list.save' dosyası geçersiz bir dosya uzantısı olduğu için yok sayılıyor
N: '/etc/apt/sources.list.d/' dizinindeki 'zorinos-ubuntu-stable-jammy.list.save' dosyası geçersiz bir dosya uzantısı olduğu için yok sayılıyor
Paket listeleri okunuyor... Bitti
Bağımlılık ağacı oluşturuluyor... Bitti
Durum bilgisi okunuyor... Bitti               
Yükseltme hesaplanıyor... Bitti
Aşağıdaki paketler otomatik olarak kurulmuş ve artık bu paketlere gerek duyulmuyor:
  libwayland-client0:i386 libwayland-server0:i386
Bu paketleri kaldırmak için 'sudo apt autoremove' komutunu kullanın.
0 paket yükseltilecek, 0 yeni paket kurulacak, 0 paket kaldırılacak ve 0 paket yükseltilmeyecek.
2 paket tam olarak kurulmayacak ya da kaldırılmayacak.
Bu işlem tamamlandıktan sonra 0 B ek disk alanı kullanılacak.
N: '/etc/apt/sources.list.d/' dizinindeki 'zorinos-ubuntu-apps-jammy.list.save' dosyası geçersiz bir dosya uzantısı olduğu için yok sayılıyor
N: '/etc/apt/sources.list.d/' dizinindeki 'zorinos-ubuntu-drivers-jammy.list.save' dosyası geçersiz bir dosya uzantısı olduğu için yok sayılıyor
N: '/etc/apt/sources.list.d/' dizinindeki 'zorinos-ubuntu-patches-jammy.list.save' dosyası geçersiz bir dosya uzantısı olduğu için yok sayılıyor
N: '/etc/apt/sources.list.d/' dizinindeki 'zorin.list.save' dosyası geçersiz bir dosya uzantısı olduğu için yok sayılıyor
N: '/etc/apt/sources.list.d/' dizinindeki 'mozilla.list.save' dosyası geçersiz bir dosya uzantısı olduğu için yok sayılıyor
N: '/etc/apt/sources.list.d/' dizinindeki 'zorinos-ubuntu-stable-jammy.list.save' dosyası geçersiz bir dosya uzantısı olduğu için yok sayılıyor
Devam etmek istiyor musunuz? [E/h] E
Ayarlanıyor: nvidia-dkms-390 (390.157-0ubuntu0.22.04.2) ...
update-initramfs: deferring update (trigger activated)
INFO:Enable nvidia
DEBUG:Parsing /usr/share/ubuntu-drivers-common/quirks/dell_latitude
DEBUG:Parsing /usr/share/ubuntu-drivers-common/quirks/lenovo_thinkpad
DEBUG:Parsing /usr/share/ubuntu-drivers-common/quirks/put_your_quirks_here
Removing old nvidia-390.157 DKMS files...
Deleting module nvidia-390.157 completely from the DKMS tree.
Loading new nvidia-390.157 DKMS files...
Building for 6.8.0-50-generic
Building for architecture x86_64
Building initial module for 6.8.0-50-generic
Error! Bad return status for module build on kernel: 6.8.0-50-generic (x86_64)
Consult /var/lib/dkms/nvidia/390.157/build/make.log for more information.
dpkg: nvidia-dkms-390 paketi işlenirken sorun yaşandı (--configure):
 nvidia-dkms-390 paketi post-installation betiği kuruldu alt süreci 10 hatalı çı
kış kodu ile sona erdi
dpkg: bağımlılık sorunları yüzünden nvidia-driver-390 paketi yapılandırılamıyor:
 nvidia-driver-390 şuna bağımlı: nvidia-dkms-390 (<= 390.157-1), ama:
  nvidia-dkms-390 paketi henüz yapılandırılmadı.
 nvidia-driver-390 şuna bağımlı: nvidia-dkms-390 (>= 390.157), ama:
  nvidia-dkms-390 paketi henüz yapılandırılmadı.

dpkg: nvidia-driver-390 paketi işlenirken sorun yaşandı (--configure):
 bağımlılık sorunları - yapılandırılmadan bırakılıyor
Tetikleyiciler işleniyor: initramfs-tools (0.140ubuntu13.4) ...
update-initramfs: Generating /boot/initrd.img-6.8.0-50-generic
İşleme sırasında hatalarla karşılaşıldı:
 nvidia-dkms-390
 nvidia-driver-390
E: Sub-process /usr/bin/dpkg returned an error code (1)
Ayarlanıyor: nvidia-dkms-390 (390.157-0ubuntu0.22.04.2) ...
update-initramfs: deferring update (trigger activated)
INFO:Enable nvidia
DEBUG:Parsing /usr/share/ubuntu-drivers-common/quirks/dell_latitude
DEBUG:Parsing /usr/share/ubuntu-drivers-common/quirks/lenovo_thinkpad
DEBUG:Parsing /usr/share/ubuntu-drivers-common/quirks/put_your_quirks_here
Removing old nvidia-390.157 DKMS files...
Deleting module nvidia-390.157 completely from the DKMS tree.
Loading new nvidia-390.157 DKMS files...
Building for 6.8.0-50-generic
Building for architecture x86_64
Building initial module for 6.8.0-50-generic
Error! Bad return status for module build on kernel: 6.8.0-50-generic (x86_64)
Consult /var/lib/dkms/nvidia/390.157/build/make.log for more information.
dpkg: nvidia-dkms-390 paketi işlenirken sorun yaşandı (--configure):
 nvidia-dkms-390 paketi post-installation betiği kuruldu alt süreci 10 hatalı çıkış kodu ile sona erdi
dpkg: bağımlılık sorunları yüzünden nvidia-driver-390 paketi yapılandırılamıyor:
 nvidia-driver-390 şuna bağımlı: nvidia-dkms-390 (<= 390.157-1), ama:
  nvidia-dkms-390 paketi henüz yapılandırılmadı.
 nvidia-driver-390 şuna bağımlı: nvidia-dkms-390 (>= 390.157), ama:
  nvidia-dkms-390 paketi henüz yapılandırılmadı.

dpkg: nvidia-driver-390 paketi işlenirken sorun yaşandı (--configure):
 bağımlılık sorunları - yapılandırılmadan bırakılıyor
Tetikleyiciler işleniyor: initramfs-tools (0.140ubuntu13.4) ...
update-initramfs: Generating /boot/initrd.img-6.8.0-50-generic
İşleme sırasında hatalarla karşılaşıldı:
 nvidia-dkms-390
 nvidia-driver-390

Even though I enabled the night light within the system, it wasn’t working. Then, I recalled the installation instructions. The instructions mentioned, “Select the Nvidia driver setup for systems after 2013.” Since my graphics card is from 2012 (GT650M), I thought this might be the issue. For this reason, I considered removing the Nvidia X Server.

After exploring the system a bit, I found that enabling the Laptop Screen option in the Colors menu of the Settings app made the night light work.

My English is a bit weak, and I am using some additional applications for support. Please don't mind the mistakes in my writing :slightly_smiling_face:

Try with;

sudo apt remove --purge nvidia-dkms-390 nvidia-driver-390
sudo apt update && sudo apt upgrade
2 Likes

Welcome to the Forum!

For the Nvidia 390 Driver You need an older Kernel.

Because of Cheese. Did you tried it to uninstall over the Terminal? Use the Command sudo apt purge cheese for that.

Because of Firefox. you wrote that You have 2 Versions installed. Did You checked if these are maybe 2 different Package Formats?

Go to the Nautilus-Settings and there You have the Option to open a File with Double-Click or Single-Click. Check if it is set to Double-Click:

1 Like

I would also update your Software Updater settings if not already done so.
Start Software Updater, but then stop it. A Settings button should appear. Click on that, then go to first tab for Software Sources and change your country's server to 'Main Server' from the drop-down list. You will need to provide your login password to make the changes as 'root' (administrator). If you are still having issues with Software, open a terminal (Menu | Utilities | Terminal) and enter:

sudo apt-get reinstall gnome-software

You can uninstall Cheese by using the command:

sudo apt-get remove cheese
2 Likes

Hello, thank you,

Since this is the first time I've moved from Windows to a Linux based system, I'm not very good with terminal codes, so it was easier for me to just uninstall the cheese app from the app store :slightly_smiling_face:. When I restarted the system, the apps I wanted to uninstall from the app were automatically uninstalled.

I couldn't remove the old Firefox app from the store. After doing some research, I removed the old Firefox version with the terminal code and installed the new version from the store now.

Wow, I didn't know there was such a setting in the file manager. I thought it was related to the mouse focus setting. It was set to single-click, but I changed it to double-click and the clicking is fixed now. Thank you!

1 Like

Thanks. I updated my driver with this code.

Do you have any information or thoughts on this subject?:thinking::thinking:

Because You are using a Nvidia Card, You should check if Your System runs in Wayland or Xorg. to do that go to Settings>About and look there for a Line called ''Window Manager'' or similar and check if there stands Wayland or X11.

If there stands Wayland, You should try it with switching to X11/Xorg. To do that, go to the Login Screen and click on Your Profile so that Your Password Field appeares. It has to be appeared! When it is appeared, You should see in the bottom right corner a Gear Symbol. Click on it and choose the Option ''Zorin Desktop on Xorg'' and then log in and test if it works.

1 Like

I followed your instructions and discovered that Wayland was selected in the Settings. As per your suggestion, I switched to Xorg and tested it. I use a virtual keyboard on my system, and while using Wayland, the virtual keyboard doesn’t appear in the Chrome browser. However, it works perfectly with Xorg. Still, the other issues I mentioned earlier remain unresolved.

On a side note, you've unknowingly solved another problem of mine—thanks again! You're truly living up to the 'know-it-all' title in your profile :sweat_smile:

I'm not sure is this really represents my Knowledge, hahaha!I would say it with a german Proverb: ''Ein blindes Huhn findet auch mal ein Korn.''

Because of the Appearance-Issue: We could try to reinstall Zorin Appearance. Maybe that could help. to do that, type in the Terminal:

sudo apt reinstall zorin-appearance zorin-appearance-layouts-shell zorin-appearance-layouts-core
1 Like

It worked :+1:

1 Like

Good to read.