Just bought a USB-C dongle to add direct network connection. Not working

therealduckie · 9 April 2023 16:31

https://www.amazon.com/gp/product/B0BHNP9KWG

Bought the above dongle.

Here's my computer:

https://www.amazon.com/dp/B095MHPM4V

Hooked it up on my on-board Thunderbolt connection and the NIC lights up like there is activity but the OS does not see a NIC available. Still only Wifi.

Here is lsusb:

Should I have bought a thunderbolt one, instead? I assumed a USB-C dongle would workl in Thunderbolt.

Here's the thunderbolt panel in Settings/Privacy

Here is the network panel

Ideas/thoughts?

P.S. This is NOT related to the other support post I just made. That was happening before this issue.

Aravisian · 9 April 2023 16:56

Do you have Bolt installed?

sudo apt install bolt

What is the output for

boltctl

?

therealduckie · 9 April 2023 17:04

Bolt is installed, yes, and latest version - but no output for boltctl

Aravisian · 9 April 2023 17:13

Your kernel is?

uname -a

therealduckie · 9 April 2023 17:17

Linux duckies-macbook-pro 5.15.0-69-generic #76~20.04.1-Ubuntu SMP Mon Mar 20 15:54:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

Other specs:

Aravisian · 9 April 2023 18:21

This is a pretty high kernel. I hesitate to think that it lacks the drivers for your port.
Even so, it would also still be the first thing I try.
I would try the TuxInvader kernel, first:

Ocka · 9 April 2023 21:43

I have the same kernel Zorin Core.

al@Al:~$ uname -a
Linux Al 5.15.0-69-generic #76~20.04.1-Ubuntu SMP Mon Mar 20 15:54:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

I don't see that hub referring to be Linux compatible?

Kernel updated yesterday.

Added: i see this one is Linux compatible.
Here
Hope this may help.

therealduckie · 9 April 2023 22:52

Ok, updating kernel resulted in zero change.

ordered the new HUB. Will advise after tomorrow on the result.

Cheers

therealduckie · 10 April 2023 21:26

Can confirm. New one works. Thanks for the link!