HID driver error 12c(error code 10), option to roll back driver after windows update greyed out. Manufacturer ended driver support for this type of laptop. Windows updated driver is meant for windows 10 and outdated dating back to 6/2021. However keyboard is working but integrated mouse pointer disappeared totally. Presently working on windows 11 with dual boot (zori os 17) with the help of external keyboard. Plz. help to fix the problem.
Maybe due to software update to kernel 6.8?
To test that theory, boot to grub menu.
From grub select "Advanced Options for Zorin"
then choose a 6.5 kernel generic version to boot with.
Try that and see what happens.
Reference: https://www.reddit.com/r/Ubuntu/comments/107iw4e/ideapad_flex_5_solving_touchpadtouch_screen_not/
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