Mouse and keyboard problems

Hello:
For two weeks now I have been disconnected, in Zorin Os 16, the mouse and keyboard (both, obviously, have usb connection), without apparent cause. This is forcing me to reset the computer.
Please, could someone give me a solution?
Thank you very much

Does this occur coming back from sleep or hibernation...randomly...at boot? Would you mind providing a little more context.

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This occurs when I am using the computer, whether I am watching a video, visiting a web page, or even playing a game.
It does not even allow me to use the famous REISUB. The only option I have left, as I already mentioned, is to reset the computer.
Thank you for answering my query.

Do you dual boot say M$ and Zorin ?

If you mean dual boot with Windows, I only have Zorin Os 16 installed on the computer.

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If I recall correctly, many were telling you to check power settings and disabling the usb power options. That didnt help?

What kernel are you running?

Hello:
I don't see any power option regarding USB (I'm using a desktop computer connected to the home mains).
The kernel used is 5.11.0-40

if you install tlp (not bad even for desktop) you will have the option to disable power saving easily. But, do you still have some of the older kernel's, prior to updates? maybe 5.11.32 or .28?

I ask because there may be a kernel issue. Try booting into an older kernel. At grub, choose advanced Zorin options...then choose a kernel older than .40. Run it that way, doing everything you normally do and see if it still occurs.

Check your BIOS for a USB option. My wife’s desktop’s mobo gave me a lot of headache (both on Windows & Linux) until I changed a USB option in BIOS.

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Here is the other way round, the laptop is oké but the wife gives me headache :stuck_out_tongue_closed_eyes::stuck_out_tongue_closed_eyes::stuck_out_tongue_closed_eyes:

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I hope your wife is not reading this forum :skull:
I've heard your wife sabotaging your laptop when you spend too much time with it not with her.

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:rofl: :joy: :sweat_smile:

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