Mozilla VPN failing to open

General Help
1

Hello all, I've been happily using Zorin for a while now. I also use Mozilla VPN, which has been working fine. But today, the GUI has stopped working. When I try to launch it from the command line, here's what I get:

[21.04.2022 23:38:57.253] Info: (main - Command) MozillaVPN 2.8.0
[21.04.2022 23:38:57.253] Info: (main - Command) User-Agent: MozillaVPN/2.8.0 (sys:zorin 16)
[21.04.2022 23:38:57.365] Warning: QApplication: invalid style override 'adwaita' passed, ignoring it.
        Available styles: Windows, Fusion
[21.04.2022 23:38:57.375] Error: (main - EventListener) Connection failed.
[21.04.2022 23:38:57.470] Info: (networking - NetworkRequest) Imported cert from: ISRG Root X1
[21.04.2022 23:38:57.491] Info: (captiveportal - CaptivePortalDetection) Not connected, starting background captive-portal Monitor
[21.04.2022 23:38:57.511] Warning: QQmlApplicationEngine failed to load component
[21.04.2022 23:38:57.511] Warning: qrc:/ui/main.qml: module "adwaita" is not installed (main.qml)
[1]    169821 segmentation fault  mozillavpn

From a bit of Googling, it looks as though this could be related to a GNOME update, but I can't find a clear suggestion as to how I might fix it. Any help greatly appreciated.

Thanks,
Jack

2

In terminal, what is the output for

ldd --version

These are minor warnings, but we can fix these up later, if you want.

3

It had to be current update coz mine is acting up also, refuses to open up.

midnite@zorinos:~$ mozillavpn
[22.04.2022 15:36:44.075] Info: (main - Command) MozillaVPN 2.8.0
[22.04.2022 15:36:44.075] Info: (main - Command) User-Agent: MozillaVPN/2.8.0 (sys:zorin 16)
[22.04.2022 15:36:44.126] Warning: QApplication: invalid style override 'adwaita' passed, ignoring it.
Available styles: Windows, Fusion
[22.04.2022 15:36:44.134] Error: (main - EventListener) Connection failed.
[22.04.2022 15:36:44.185] Info: (networking - NetworkRequest) Imported cert from: ISRG Root X1
[22.04.2022 15:36:44.193] Info: (captiveportal - CaptivePortalDetection) Not connected, starting background captive-portal Monitor
[22.04.2022 15:36:44.207] Warning: QQmlApplicationEngine failed to load component
[22.04.2022 15:36:44.207] Warning: qrc:/ui/main.qml: module "adwaita" is not installed (main.qml)
Segmentation fault
midnite@zorinos:~$

midnite@zorinos:~$ ldd --version
ldd (Ubuntu GLIBC 2.31-0ubuntu9.7) 2.31
Copyright (C) 2020 Free Software Foundation, Inc.
This is free software; see the source for copying conditions. There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
Written by Roland McGrath and Ulrich Drepper.

4

They have updated to 2.8, did on android phones worked fine, iPad also.
Updated here and it things went wrong.
Any solution to this fix?

5

anyone?

6

I'm not sure on this one... have you tried contacting the developer?

7

Thanks!

ldd (Ubuntu GLIBC 2.31-0ubuntu9.7) 2.31
Copyright (C) 2020 Free Software Foundation, Inc.
This is free software; see the source for copying conditions.  There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
Written by Roland McGrath and Ulrich Drepper.
8

I've had no luck with this yet, but for anyone who finds this thread, you can run the VPN on the command line with: mozillavpn activate

9

I'm seeing the same issue - immediately happened after updating to the last system update (after the 16.1 upgrade). The command-line method does work, but how can I verify this, since there's no GUI feedback anymore?

10

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