Muffled and very low volume audio output through my speakers

[Ponce-De-Leon]

Welcome to the Forum!

You ave relatively new Hardware. Maybe a newer Kernel could help. Here are Instructions:

[HOW TO] set an older kernel to default boot

You may need to use an earlier kernel than the current kernel used by Zorin. This method allows you to set the kernel that you will boot into by default. To set the new kernel to default: Boot into the kernel you wish to be Saved. Open terminal and run: sudo nano /etc/default/grub Change GRUB_DEFAULT=0 to GRUB_DEFAULT=saved Hit enter to drop down a line. Add GRUB_SAVEDEFAULT=true ctrl+x to exit, then the y key to say yes to save, then the enter key to save as current configuration. Ru…

Could You post the Output of sudo lshw -C multimedia please?