My desktop theme and icons disappeared

No sir. I have never removed any package.

How long has it been since you installed Zorin OS?

A week now.

I would honestly suggest backing up personal files and reinstalling Zorin OS.

The more I look at this, the less it looks like a Graphics issue. In which case, finding the root cause could be too tedious and hectic.

I had the OS installed by a friend. How do I go about it please?.
I'm sorry to be such a bother.

I recommend always running your own installations. There is much to be said for total confidence if your source.
Also, if another person should have made an error, you won't know about it in order to suss that out in troubleshooting here.

Installation of Zorin OS is very easy. Easiest of all if you are not dual booting and are going to overwrite the current installation.

Once in, you only need follow the prompts.
And if you run into any errors or troubles in the installation process, we have the Installation Support forum here.

Thank you so much for this tip Sir. I would try to re-install it tomorrow and get back to you.

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