My Laptop doesn't shut down or restart

I have a XPS 13 2in1 and at the moment I am trying to dual boot it in windows since, I cant use the camera and many other things that I haven't found drivers in linux for. So I wanted to restart it in boot but it ends up with a black screen and the cursor in the top left. I have to actually physically hold down he power button for a couple of seconds before it does anything?
Any ideas?

For restarting, see if opening terminal and trying the command, 'reboot' works.

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Can you get to CLI? Try press [ctrl]+[Alt]+[F4] to [F6]. If so try start Zorin with the command:

startx

It may give you some error output we can go from there.

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[quote="Storm, post:3, topic:26763"]

startx

I seem to have solved it by restoring my laptop with timeshift.

and this is what i get with startx
~$ startx

/usr/lib/xorg/Xorg.wrap: Only console users are allowed to run the X server

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