My wifi connection is becoming unstable

General Help
1

I get frequently disconnected from wifi due to change of screen in my laptop, how to fix this.

2

Did You checked the ''Additional Drivers'' Tab in Software & Updates if there is a Driver offered? Did You disable Power Svaing Functions?

Can You post the Output of sudo lshw -C network and rfkill list please?

3 
princeg@DeepMindBox:~$ lshw -C network
  *-network                 
       description: Ethernet interface
       product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: eno1
       version: 16
       serial: c8:5a:cf:af:94:8c
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=6.8.0-87-generic firmware=rtl8168h-2_0.0.2 02/26/15 latency=0 link=no multicast=yes port=twisted pair
       resources: irq:35 ioport:e000(size=256) memory:fc904000-fc904fff memory:fc900000-fc903fff
  *-network
       description: Wireless interface
       product: RTL8852AE 802.11ax PCIe Wireless Network Adapter
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: wlo1
       version: 00
       serial: 48:e7:da:cc:4e:7d
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=rtw89_8852ae driverversion=6.8.0-87-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11
       resources: irq:81 ioport:d000(size=256) memory:fc800000-fc8fffff

princeg@DeepMindBox:~$ rfkill list
1: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
6: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
4

nvidia driver are used in it only

5

It looks like this drive is not fully compatible with Linux kernel 6.10 and above, which if you're on Zorin OS 18 would probably explain the issues (Zorin OS 18 uses 6.14). It might work fine if you can connect to a Wi-Fi 5 router, though.

But it's still important to pinpoint the issue to confirm the problem is with the driver. You mentioned that this happens when you change screens — does that mean when you plug/unplug an HDMI cable, for instance? Or does it also happen when you simply change the resolution of the screen?

Later, we can try installing this other driver, but as there's no pre-compiled package for it you will have to install it manually yourself. It looks a lot scarier than it looks, it's a simple matter of following the installation instructions slowly:

PS: Edited previous post to add formatting

6

my laptop screen is not responding so technical person said to me that it because my old screen is damaged and I need to replace that screen with some new one which is not official laptop screen and also i am using zorinOS 17.3

7

From websearch using "RTL8852AE Ubuntu 24.04".

I don't know if this will help: GitHub - lwfinger/rtw89: Driver for Realtek 8852AE, an 802.11ax device

8

So it will be mostly driver issue, how to know which driver i need to update based on version and wifi modem i have

9

I wondered if others on the Zorin Forum have had experience of this Realtek wifi device. So did search here using "RTL8852".

Found this (amongst others, you may also want to do similar search here) :

Note those items may refer to older versions of ZorinOS and older linux kernels.

10

Can you confirm which version of the Linux kernel are you running? The command is simply: uname -r

11

6.8.0-87-generic

12

Ok, and you said this happens when you change screens?