My PC crashed the and when I logged back in by desktop layout had been reset. When I try to fix it in the Zorin Appearance app it tells me I need to upgrade to Pro even though I already have it and I have been using it for two years.
Pro user in need of Zorin OS Pro support.
@sea can you please give a review on any changes you made (don't worry, making modifications won't disqualify you from us trying to help. We just need to know details that might give us a clue what went wrong) to your system. This can include flatpak or snap installs, APT installations, customizations or third party PPA's.
You do not need an itemized list - but things that you remember doing are likely going to be significant things that may answer what happened.
You can review your added PPA's in Software & Updates > Other Software tab. Or from the printed list when running sudo apt update
Did you add or change any Gnome Extensions?
I haven't touched anything recently but here are my ppas
Hit:1 http://us.archive.ubuntu.com/ubuntu focal InRelease
Hit:2 https://playit-cloud.github.io/ppa/data ./ InRelease
Hit:3 https://dl.winehq.org/wine-builds/ubuntu focal InRelease
Get:4 http://us.archive.ubuntu.com/ubuntu focal-updates InRelease [114 kB]
Get:5 https://deb.nodesource.com/node_16.x focal InRelease [4,583 B]
Hit:6 https://brinkervii.gitlab.io/grapejuice/repositories/debian universal InRelease
Hit:7 http://download.zerotier.com/debian/focal focal InRelease
Hit:8 http://ppa.launchpad.net/ethereum/ethereum/ubuntu focal InRelease
Hit:9 https://packages.element.io/debian default InRelease
Ign:10 https://proget.hunterwittenborn.com makedeb InRelease
Get:11 http://us.archive.ubuntu.com/ubuntu focal-backports InRelease [108 kB]
Get:12 http://security.ubuntu.com/ubuntu focal-security InRelease [114 kB]
Hit:13 https://packages.zorinos.com/stable focal InRelease
Hit:14 https://packages.zorinos.com/patches focal InRelease
Hit:15 http://ppa.launchpad.net/graphics-drivers/ppa/ubuntu focal InRelease
Get:16 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 DEP-11 Metadata [275 kB]
Hit:17 https://packages.zorinos.com/apps focal InRelease
Hit:18 https://packages.zorinos.com/drivers focal InRelease
Get:19 https://proget.hunterwittenborn.com makedeb Release [7,608 B]
Get:20 http://us.archive.ubuntu.com/ubuntu focal-updates/universe amd64 DEP-11 Metadata [410 kB]
Hit:21 https://packages.zorinos.com/premium focal InRelease
Get:22 http://us.archive.ubuntu.com/ubuntu focal-updates/multiverse amd64 DEP-11 Metadata [944 B]
Hit:23 http://ppa.launchpad.net/kdenlive/kdenlive-stable/ubuntu focal InRelease
Get:24 http://us.archive.ubuntu.com/ubuntu focal-backports/main amd64 DEP-11 Metadata [7,988 B]
Get:25 http://us.archive.ubuntu.com/ubuntu focal-backports/universe amd64 DEP-11 Metadata [30.5 kB]
Hit:27 http://ppa.launchpad.net/mc3man/mpv-tests/ubuntu focal InRelease
Get:28 http://security.ubuntu.com/ubuntu focal-security/main amd64 DEP-11 Metadata [59.8 kB]
Hit:29 http://ppa.launchpad.net/obsproject/obs-studio/ubuntu focal InRelease
Get:30 http://security.ubuntu.com/ubuntu focal-security/universe amd64 DEP-11 Metadata [96.2 kB]
Get:31 http://security.ubuntu.com/ubuntu focal-security/multiverse amd64 DEP-11 Metadata [940 B]
Get:32 https://repo.waydro.id focal InRelease [1,309 B]
Err:32 https://repo.waydro.id focal InRelease
The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 0E406D181DCEE19C
Hit:33 http://ppa.launchpad.net/pipewire-debian/pipewire-upstream/ubuntu focal InRelease
Hit:34 http://ppa.launchpad.net/qbittorrent-team/qbittorrent-stable/ubuntu focal InRelease
Hit:35 http://ppa.launchpad.net/ubuntu-x-swat/updates/ubuntu focal InRelease
Hit:36 http://ppa.launchpad.net/xuzhen666/gnome-mpv/ubuntu focal InRelease
Hit:37 http://ppa.launchpad.net/zorinos/apps/ubuntu focal InRelease
Hit:38 http://ppa.launchpad.net/zorinos/drivers/ubuntu focal InRelease
Hit:39 http://ppa.launchpad.net/zorinos/patches/ubuntu focal InRelease
Get:40 http://ppa.launchpad.net/zorinos/stable/ubuntu focal InRelease [18.1 kB]
First of all I would disabled all these PPAs you have added for a starters. I bet some of it messed up your system.
This is very odd. Why would X-swat, Zorin OS and Debian pipewire all say no public key is available?
I would think that your ZorinOS/drivers-/patches and /stable repos not being used (ignored due to no key) would cause partial - upgrades or missing packages.
Have you tried:
example
sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys 0E406D181DCEE19C
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