No Sound Problem (SOLVED)

Hardware Support
1

The problem has been resolved, thank you.

Hello,

I installed Zorin OS 18 Pro but there is no sound. I think the sound card driver could not be installed. I didn't experience this problem in Linux Mint. Is this problem solvable? Thank you for your help.

2

Welcome to the Forum!

  • Are Secure Boot and Fast Boot in BIOS disabled?
  • If Windows is still installed: Is Fast Start-Up in Windows disabled?
  • Is the Audio Device built-in Speakers, external Speakers, Headphones, Headsets?
  • Can You post the Output of the Commands aplay -l and sudo lshw -C multimedia please?
  • Did You tried Pulse Audio Volume Control? It is a Tool for set up Audio Input and Output. You can install it with sudo apt install pavucontrol and when it is installed check the Output and Configuration Tab.
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3

-They are both disabled.
-Windows is not installed.
-Notebook, built-in speakers.

  • aplay -l ---->**** List of PLAYBACK Hardware Devices ****

  • sudo lshw -C multimedia-----> *-usb:1
    description: Video
    product: HD WebCam
    vendor: SunplusIT Inc
    physical id: 9
    bus info: usb@1:9
    version: 0.05
    capabilities: usb-2.00
    configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
    *-multimedia
    description: Multimedia audio controller
    product: 100 Series/C230 Series Chipset Family HD Audio Controller
    vendor: Intel Corporation
    physical id: 1f.3
    bus info: pci@0000:00:1f.3
    version: 31
    width: 64 bits
    clock: 33MHz
    capabilities: pm msi bus_master cap_list
    configuration: driver=snd_soc_avs latency=32
    resources: irq:147 memory:94420000-94423fff memory:94410000-9441ffff
    *-sound
    description: PROBE
    physical id: 2
    logical name: card0
    logical name: /dev/snd/comprC0D0
    logical name: /dev/snd/controlC0

  • Pulse Audio is already installed. Nothing has changed in the settings there.

Thank you for your help and interest.

4

So, it doesn't list anything?

So, in Pulse Audio, You don't have an Output Device or any Device there?

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6

The solution was achieved after entering the following commands in order:

sudo apt update
sudo apt install --reinstall linux-firmware alsa-firmware-loaders
sudo nano /etc/default/grub

I changed the line GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" to GRUB_CMDLINE_LINUX_DEFAULT="quiet splash snd_hda_intel.dmic_detect=0 snd_intel_dspcfg.dsp_driver=1".

sudo update-grub
sudo reboot

Then, after the aplay -l command, the devices were detected and the music started playing. Thanks to ChatGPT.

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7

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