I am very new (as of yesterday) to Zorin OS. I am trying it out via live "CD" (running from a USB drive). I am really enjoying it so far, but a fundamental issue that I am experiencing is that I have no audio coming out of my external speakers, which plug in to the back of my PC via a 3.5mm jack.
This works fine on my Windows 10 setup. It also works if I plug in my USB headphones.
I'm running Zorin OS 16 Core Edition. My motherboard is a Gigabyte GA-F2A68FHM-HD2.
I've tried installing some sound programs, but they give the same result.
I have checked for driver via Additional Drivers, but nothing comes up.
Any help would be massively appreciated. I really want to make the switch to Zorin, but without sound, it's putting a stop to it currently.
Quick update. The sound still isn't working, but in case you were going to ask me to do this, I just realised that some of the channels weren't turned up, so I've fixed that now:
Go to "Auto-Mute" channel and set that to Disabled.
You can also try "Loopback" set Enabled instead of Disabled.
In my experience sound problems are difficult to diagnose in a logical manner and often require trial and error experimentation. Sometimes that fails.
As you have installed ZorinOS, you can save any alsamixer setting changes using:
sudo alsactl store
I have been doing some websearches using "realtek alc887-vd no sound ubuntu 20.04" and see many reported issues, but no certain fixes.
I am wondering if it is a driver or linux kernel issue.
If I find anything more useful, I will post back here.
Just a quick update; my sound is now working! This isn't down to any tinkering; I bought an adaptor so my 3.5mm jack converts to USB. It was very cheap and worked instantly.
For anyone else struggling with sound, consider saving yourself some time by doing the same.
@zabadabadoo again, thank you so much for your help. Very much appreciate.
OK. Is the adapter from USB to 3.5mm jack?
I assume it is as you had USB headphones working already.
The other option, resorted to by others with persistent internal sound card issues, is to purchase an external USB soundcard. They usually come with 3.5mm jack/s.