Nvidia(?) issues - freezings

Hardware Support
1

Hello,
my hardware is as follows:

Summary

cpu:
AMD Ryzen 9 7945HX with Radeon Graphics, 4942 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4891 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4986 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4933 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4966 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4958 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4833 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 1480 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 3180 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 1480 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4733 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4606 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 1480 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4893 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 3633 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4712 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 5305 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4945 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4950 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 5003 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4985 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4480 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 5054 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4866 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4956 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4684 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4725 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4684 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4775 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 3360 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 1480 MHz
AMD Ryzen 9 7945HX with Radeon Graphics, 4866 MHz
keyboard:
/dev/input/event17 SINO WEALTH Gaming KB
/dev/input/event14 Holtek USB Gaming Mouse
/dev/input/event9 Kodak USB Composite Device
/dev/input/event2 AT Translated Set 2 keyboard
mouse:
/dev/input/mice Holtek USB Gaming Mouse
/dev/input/mice Kodak USB Composite Device
/dev/input/mice ELAN0300:00 04F3:3206 Mouse
/dev/input/mice ELAN0300:00 04F3:3206 Touchpad
monitor:
BE24A
PHILIPS PHL 325E1
Lenovo P24h-10
LG ELECTRONICS LG ULTRAWIDE
CSOT T3 MNH301CA3-1
graphics card:
nVidia VGA compatible controller
ATI VGA compatible controller
sound:
AMD Family 17h (Models 10h-1fh) HD Audio Controller
nVidia Audio device
ATI Audio device
GEMBIRD Buildwin Media-Player
storage:
Micron Non-Volatile memory controller
Sandisk WD Black SN750 / PC SN730 NVMe SSD
MAXIO Technology (Hangzhou) Non-Volatile memory controller
network:
enp4s0 Realtek RTL8125 2.5GbE Controller
enx00e04c681e4b Realtek RTL8153 Gigabit Ethernet Adapter
network interface:
enp4s0 Ethernet network interface
vmnet1 Ethernet network interface
enx00e04c681e4b Ethernet network interface
vmnet8 Ethernet network interface
lo Loopback network interface
disk:
/dev/nvme0n1 Sandisk WD Black SN750 / PC SN730 NVMe SSD
/dev/nvme2n1 MAXIO Technology (Hangzhou) Disk
/dev/nvme1n1 Micron Disk
/dev/sda Buildwin Media-Player
partition:
/dev/nvme0n1p1 Partition
/dev/nvme0n1p2 Partition
/dev/nvme2n1p1 Partition
/dev/nvme2n1p2 Partition
/dev/nvme1n1p1 Partition
/dev/nvme1n1p2 Partition
/dev/nvme1n1p3 Partition
/dev/nvme1n1p4 Partition
usb controller:
AMD USB Controller
AMD USB Controller
AMD USB Controller
bios:
BIOS
bridge:
AMD PCI bridge
AMD Host bridge
AMD Host bridge
AMD Host bridge
AMD Host bridge
AMD Host bridge
AMD FCH LPC Bridge
AMD PCI bridge
AMD PCI bridge
AMD Host bridge
AMD PCI bridge
AMD Host bridge
AMD PCI bridge
AMD Host bridge
AMD Host bridge
AMD Host bridge
AMD PCI bridge
AMD Host bridge
AMD PCI bridge
AMD Host bridge
AMD Host bridge
AMD Host bridge
hub:
Genesys Logic Hub
ASIX Electronics AX68004
Linux Foundation 3.0 root hub
Genesys Logic USB3.1 Hub
Linux Foundation 2.0 root hub
Huasheng Electronics USB2.0 HUB
Linux Foundation 3.0 root hub
Linux Foundation 2.0 root hub
Linux Foundation 2.0 root hub
Genesys Logic Hub
Linux Foundation 3.0 root hub
memory:
Main Memory
unknown:
FPU
DMA controller
PIC
Keyboard controller
AMD IOMMU
AMD VanGogh PSP/CCP
AMD Raven/Raven2/FireFlight/Renoir Audio Processor
AMD FCH SMBus Controller
/dev/input/event7 GEMBIRD Buildwin Media-Player
/dev/input/event18 SINO WEALTH Gaming KB
Acer HD Webcam
/dev/input/event15 Holtek USB Gaming Mouse
/dev/input/event8 SteelSeries ApS SteelSeries KLC
Yubico.com Yubikey 4/5 U2F

Questions:

  1. Zorin 18 was installed freshly - without any upgrades from 17.
  2. I do have x11 environment with gnome installed.

I do have 2 issues with it.
1st issue is - after opening for example a web browser or a game which wasn't installed via steam with dedicated graphics card (nvidia in this case) I am getting 2-3 second of freezings. After I open it with integrated gpu (amd radeon 610m) everything works fine. What may cause those issues?
2nd issue is - after I put the machine with (windows + L) and the machine goes with screen off I am getting x11 environment crashes - it says to logout and then login. After doing it, my whole desktop is reverting to the position in which it was installed (gnome). each time I have to set up everything. How may i check it and fix it?

2

In Windows OS, Control Panel > Power options - Is Fast Startup (or Fast boot) disabled? It must be disabled. Fast startup is not a startup or boot at all. It is hibernate, so Windows will retain control over the hardware.

What Nvidia card are you using and which driver?

3

Does windows os have "the power" to take over every other os which is installed in any other hdd separately? If yes, then I have to check and then disable it...

the graphics card is nvidia geforce rtx 4060.
the version of the driver is 580.95.05

4

Yes, it does.
If Windows OS is hibernated, it is not shut down fully - so it can maintain its hold on hardware.

5

Please turn off Secure Boot in the BIOS. Its a Windows only feature, and does not work properly on Linux. Also, since you have an Nvidia GPU, make sure when you are on the login screen, after clicking on your name, when the :gear: icon appears on screen, click that, then click Zorin OS Desktop AKA X11, do not use Wayland!

Startreker Signature
Startreker Signature700×342 112 KB

6

I just checked. The hibernation / fast startup on windows is disabled.

Secure boot is off in the bios as well.

I am on x11 (not in wayland - I know it has a lot of issues with multiple screens)

7

Having the same issue but in a desktop PC with a RTX 4060 Ti

8

I have removed a few nvidia drivers, by reinstalling others in order to check those 2 problems, but it seems like I am still having crashes after waking the pc UP as well as after opening other software with nvidia dedicated graphic my desktop freezes for likee 2-3 seconds, works few minutes and the same thing happens :confused:
Any other ideas how to solve it?

9

I have restored my working Zorin 17.3 version and I do not have the crashing problems. I just checked OptimusUI software and I do have settings as follow:
"Runtime - Prime mode to be used while system is running" - set it up to nVidia
After checking nvidia system monitor, it seems like a lot of apps is running under Nvidia without causing and freezes nor crashes while I make the system info sleep mode. Of course the power profile I have set for Efficiency. I guess it solves for me those issues.

10

I managed to solve this by downgrading to nvidia-570, the crashing stopped immediately! Secure Boot is ON on my machine (as I play games under Windows which require it to be on) but the drivers are loading properly on both 580 and 570 and MOK keys are enrolled

This seems to be an upstream issue, as I also had the issue on Ubuntu when I briefly tested it