Nvidia RTX 4070 Super stuttering on videos and mouse

Hi everyone.
I'm a absolut dummy newbie and comming from Windows 11 after using MS since 1995.

So for me it's totally new to work with the "terminal" since MS 3.11 with Basic.

I installed Zorin OS 18 Pro and have a relativ new configuration for windows:

Silentmaxx Computer
Gigabyte Z790 Gaming AX
64 GB Ram
Intel i9 14900K
Nvidia RTX 4070 Super
Soundblaster AX 5

Now my problem

The videos, gaming and mouse is stuttering and laggy. I have the latest 580 driver on board. Can't find the reason or where I have to change any settings.

The Soundblaster Card is visible in the system, but I got no sound, so I have to use the build in soundprocessor of the motherbord.

Before the system is not running perfectly I don't want to change completely. Tried to get help from AI, but there was no satisfaction to get.

Zorin OS 18 Pro is installed beside Windows 11 via Grub bootloader.

So I wonder if someone could help me out.

Thank you for your patience with me and have a nice day.

Joe

Is Secure Boot enabled in your BIOS? Secure Boot can prevent Nvidia driver from loading.

Is "Fast Boot" enabled in WIndows OS? Fast boot is not boot at all. It is hibernate - so Windows OS retains control over hardware.

I also would try Xorg instead of Wayland.
As a New migrant from Windows... The Wayland Fiasco will have to be explained in probably painful detail but...

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Fast Boot is in BIOS.
Fast Start-Up is in Windows.

Give the following a try. It's how I sorted out my NVIDIA performance issues.

Within the "NVIDIA X Server Settings" (NVIDIA Settings):

  • Change the Powermizer setting to "Prefer Maximum Performance".
  • Under Prime Profiles, select "NVIDIA (Performance Mode)" - requires reboot and disables integrated graphics.

Within the "Software & Updates" app:

  • Go to the "additional drivers" tab and switch to: "Using NVIDIA driver (open kernel) metapackage from nvidia-driver-570-open (proprietary)"

My gaming within the first-person shooter Hunt Showdown went up by about 8 FPS and the game play smoothed out. Likewise, I could switch apps whilst the game was running without desktop stutters and worrying hangs.
I'm running on a 2024 Razer Gaming laptop with a RTX4070 mobile.

I haven't bothered switching back to the 580 driver as I'm happy at the moment. Prior to Zorin OS, I was on the official Ubuntu Workstation build and used the 580 open driver without a problem.

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Well, Windows called it "Fast Boot" For many years, then changed it to "Fast startup" later.

I only wrote it to avoid Irritations because we name here in Common Fast Start-Up for the Thing in Windows and Fast Boot for the Thing in BIOS.

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Secure boot is not running, Fast boot in Bios is also not running.
Wayland is more comfortable for me. But I will try...

Thanks for the moment. :ok_hand:

Ok, the Powermizer is now on Prefer Maximum Performance.
Couldn't find Prime Profiles ....

Within Software and Updates couldn't find "additional drivers"....

I have the German Distribution of Zorin OS 18 Pro

So I have to deinstall the 580 and instead intall the 570 driver?

Thanks for the moment. :heart_eyes:

Fast Boot in Bios is Disabled.

Fast Start-Up in Windows can I change where?

Sorry, I'm not that good...

Thanks for the moment... :vulcan_salute:

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It is in the Energy Settings:

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Thanks. Got it all. :ok_hand:

So now I de installed the Nvidia 580 driver and now the system runs on the Intel integrated GPU.

Tried to install the Nvidia 570 driver, but it doesn't work. Maybe I did it wrong in the Terminal. It downloaded the driver , asked for installing, worked it through , but I can't see it in the system nor have I the Nvidia application for the settings....

:thinking: it shows I'm not familiar with linux right now. Sorry for that.

Think I should de install the 570 completely and try any other option?

How can I clean the system for any Nvidia code and set it up with a complete new correct version including the settings panel?

Thanks for your patience .....

Joe

First check if Your System runs in Wayland or X11. to do that, type in the Terminal the Command echo $XDG_SESSION_TYPE and when it says Wayland, I would recommend to switch to Xorg. to do that, go to the Login Screen. click there on Your Profile so that the Password Field appears. When it is appeared, you should see a Gear Icon in the bottom right Corner. Click on it and choose the Option Zorin Desktop on Xorg'' and then log in. If You System should already run in X11/Xorg, You don't need to do that.

For the Driver:

sudo apt purge nvidia* libnvidia*

will remove all nvidia Stuff. Then type

sudo apt autoremove

to remove File Rests. But take a Look at the List ot the to be deleting Files before You delte them. To install the Driver type:

sudo apt install nvidia-driver-580 nvidia-dkms-580

To try different Driver Versions simply replace the 580 with the Version number of the different Driver. 550 or 570 for Example.

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Thank you, done.

while apt install it didn't take 550! The system automatically took the 580 instead......

so now I remove all nvidia suff again.

is there an option to force to install 550 or 570?

Thanks

When You explicitly choose that like I explained, yes. Then would be the Command:

sudo apt install nvidia-driver-570 nvidia-dkms-570

or:

sudo apt install nvidia-driver-550 nvidia-dkms-550

But don't install both Drivers. Only one at a time and delete the other before installing the new one.

Made it as you wrote it, but it override with the newest version without asking.....

So, one hour is gone.

Tried it several times. Now the 570 is installed but same issues.

The 550 Version seems not ok with this distribution so the system automatically decided the 580.

The Nvidia is stuttering in one second repeat.

:man_shrugging:

Hi Joe,
I'm also on Zorin OS 18 Pro.
Have you tried opening a ticket with Zorin Support? You should have support with your Pro version.
Given your installation appears to deviate from mine, I'm afraid to offer any more advice in case it opens a can of worms.
I'm on a gaming laptop as opposed to a PC.
I think the primary fix for me was going to performance mode and turning off GPU switching between Intel integrated graphics and NVIDIA dedicated gpu.
I went back to the 580 Open driver and the performance remained good, so I suspect the fix was making my laptop use the NVIDIA GPU exclusively.

When I get the time, I'll do a screenrecording to walk through the configuration (assuming I can share it here). If not, I'll convert to screenshots.

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Hi Joe,
See previous reply for screenshots of what I originally tried to describe.

The changes I made made my laptop perform and multi-task better when playing games. I do not think it answers your problem however.
You likely have a faulty device or driver in your setup.
Does the stuttering also happen when you boot to the Zorin OS Live USB key?

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And Your System runs in Xorg now, yes?

Can You make a Picture of this?

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