"Oh No! Something has gone wrong" white screen of death displayed

No. I've downloaded it for testing and to have it as BackUp if I should need it. But when I installed Pro with the ''first'' ISO, I didn't had Issues either with the Installation.

But that is in Common the Thing: User A doesn't have any Problems but User B does. So, I wouldn't take my experience as a Blueprint.

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I have used the live session nearly every day since Zorin 18 has been released and had the most problems with r2 .iso. But maybe it is coincidence or because I had more often Wayland enabled. Long time with the first .iso I didn't upgrade the packages or hold back the kernel updates and then it was very stable - more than now.

I reply to my own post adding some details.

I have another NUC, Hades Canyon (NUC8i7HNB) with AMD Radeon RX Vega M GL video card and the sames happens with Xorg / x11 (Wayland disabled).

It's 3 months I have reported this bug, other users have reported the exact same problem and there is no clue on what's happening.

This is VERY frustrating and annoying because every time I leave my PC I risk loosing all my work.

Marco

You can try to disable some of the preinstalled and enabled Zorin extensions for testing .
With extension manager you can disable them at tab "installed".
You can install the extension manager with

sudo apt install gnome-shell-extension-manager

Since I test it with disabled gnome extensions except for Zorin taskbar and Zorin menu I had for 4 days no more session crashes in my live session with Zorin 18 boot stick. Before the gnome session crashed nearly every day, especially after suspend, in the last month.
It's a shame not to have all the helpful features, of course, but personally I find the completely unpredictable crashes worse (damaging my usb boot stick and computer because I have to make a hard shutdown then).
You could then gradually re-enable individual extensions to see if the system still works.
Hopefully there will be a solution for this crashes soon!

Hi and thanks for your help.

I keep enabled:

  • User Themes
  • Zorin Menu
  • Zorin Taskbar

I have disabled:

  • Zorin AppIndicators
  • Zorin Connect
  • Zorin Desktop Icons
  • Zorin Printers
  • Zorin Tiling Shell

Will keep informed of the results.

The Zorin appindicators are reported to make problems (read in few post of other users). I would disable it. If you need this function try it with the gnome extension "AppIndicator and KStatusNotifier" instead.

Thanks for your message.

I have disabled AppIndicators and updated my post.

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This white screen of death usually happens because of a GNOME + NVIDIA driver issue when the screen wakes up. Try disabling screen blanking/lock, switching to Xorg instead of Wayland, or updating/downgrading the NVIDIA driver. That often fixes this problem on Zorin and Ubuntu-based systems.

Thanks for your reply.

As per my other post, I have noted the same issue on other systems with AMD GPU, with or without Wayland.

Disabling screen lock is not an option in a real world system.

Moreover I have never has this issue on any of my PCs (at least 10) with Ubuntu MATE up to 24.04 and 25.05.

A post was split to a new topic: Experiencing Gnome crash "Oh No! Something has gone wrong"