My Zorin OS 18.1 occasionally stops being responsive. Nothing I click on will snap it back. The only way I found to get it back is to do a hard shut-down and reboot. I have had to do that several times a week. Thanks.
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Hi, could you give us some details about the make and model of your machine?
Also are you using any Snaps or Flatpak applications?
Have you installed any additional Gnome Extensions?
Does it happen randomly or only when using a specific application?
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Does secure boot is disable ?
X11 or Wayland ?
What Gnome extension you installed ?
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Is fast boot in your BIOS disabled and if you have installed Windows is also fast startup in Windows (energy settings) disabled?
Do you use fractional scaling? If yes, turn it off for testing.
Do the freezes happen after suspend or also after a reboot?
If you are running on Wayland, try to switch to Xorg (X11). Logout and at login click on your username then a cog wheal appears at the bottom right corner. There you can switch between Xorg and Wayland.
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Is that since the Beginning of Your Usage with Zorin?
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AMD Ryzen 3 3200G Radeon Vega Graphics X 4 Memory 8.0 GB Disk Cap 128 GB Model A320M firmware FS1 OS is 64 Bit Wayland Windowing System Kernel Version Linux Version 6.17.01-22-generic
I have installed AI Grammar LanguageTool Tamper monkey Volume Booster
No snaps or Flatpak No additional ext beyond those listed.
It happens at evening. I found that if I stop at mid day and do a restart, some days it does not happen.
Not since the beginning of Zorin, just lately within two months or thereabouts
I will go into bios and report back.
Sorry if I did not complete everything exactly, I am a novice.
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I believe yours is the one I did not answer,
I went into bios and saw nothing about secure boot. However, Fast Boot is enabled.
I use Wayland. For extensions, I listed them above. Thanks,
See reply to Swarfendor
I have the same Processor.
Maybe try it with an older Kernel. On the GRUB Screen on Start-Up choose the Option ''Advanced Options'' and there choose an older Kernel to start. Check if this helps.
I would also check if this happens with Zorin desktop on .xorg instead of Wayland.
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See reply to Swarfendor
I also remember an add on extension called Location MD. Since I did not remember adding it I removed it earlier. I will wait a week and see if I have any more freezes and report back one way or the other. I don't remember how that extension got there or from where. I apparently clicked on something I should not have allowed.
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It has been nearly a week with no new instances of freezes, so I believe removing that weird extension did the trick. Thanks to everyone for their help.
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