Processor AMD FX(tm)-6300 Six-Core Processor 3.50 GHz
Memory RAM 8,00 Go
Stockage 224 GB SSD CT240BX500SSD1
Graphic Card NVIDIA GeForce GT 710 (985 MB)
Type system 64 bits, processeur x64
Motherboard Gigabyte GA-970A-DS3P
Can you hel me? Tanks
Hello,
I'd like to test Zorin Core to replace Windows 10.
I installed Zorin on a 32GB bootable drive with Rufus using the most recent ISO file from the Zorin website, which launched at startup. However, whether in ISO or HDD mode, I have the same problem:
Once Zorin is loaded and on the language selection page, with the two test or install buttons, I have neither keyboard nor mouse.
They are both wired to black ports (while the drive is on a blue port, which is also blue). I tested different ports as well, but not the blue ones.
I asked grok how to troubleshoot, and he suggested this, but I stopped at the beginning of step 5. It's starting to get tiresome, and I feel like I'm losing my way:
To address the issue of your wired keyboard and mouse not working on the language selection screen when booting from a Zorin OS USB drive, here are several common and effective troubleshooting steps. This problem can occur due to USB compatibility issues in the live session (based on Ubuntu), but it’s often fixable. I assume you can still access the BIOS or boot back into Windows 10 to test some steps. Follow these steps one by one.
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Check USB Ports and Hardware
Plug your keyboard and mouse into different USB ports on your PC. Prefer USB 2.0 ports (usually black) over USB 3.0 ports (blue), as USB 3.0 can cause compatibility issues in Linux live sessions.
If possible, test with another USB keyboard/mouse (borrowed or spare) to see if the issue is specific to your devices.
Disconnect any unnecessary USB devices (printer, etc.) to avoid conflicts.
Reboot from the USB drive after this and check if it works.
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Access the BIOS and Adjust Settings
Restart your PC and enter the BIOS (usually by pressing F2, Del, F10, or Esc during startup – check the screen for the prompt).
Look for USB-related options:
Enable Legacy USB Support or USB Backward Compatibility (often in the “Advanced” or “Integrated Peripherals” section).
Disable Secure Boot (in the “Boot” or “Security” section).
Disable Fast Boot or Quick Boot if present.
Save changes (F10 + Enter) and exit.
Reboot from the Zorin USB to test.
These settings often help with USB devices in live environments.
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Disable Fast Startup in Windows 10
Boot back into Windows 10 (select the hard drive in the BIOS boot menu).
Go to Settings > System > Power & Sleep > Additional power settings.
Click “Choose what the power buttons do” > “Change settings that are currently unavailable.”
Uncheck “Turn on fast startup (recommended).”
Restart, then boot from the Zorin USB again.
This prevents Windows from “locking” certain hardware when switching to Linux.
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Recreate the USB Bootable Drive
The issue might stem from a corrupted or improperly created USB. Download the Zorin OS ISO again (verify the checksum on the official site to ensure integrity).
Use a different tool to create the USB:
On Windows: Try Rufus (in “DD Image” mode for better compatibility) or Balena Etcher.
Avoid default tools if you used something like Microsoft’s creation tool.
Test the USB on another PC if possible to see if the issue is specific to your hardware. -
Add Kernel Parameters at Boot (Advanced but Effective)
If the above steps don’t work, you can modify boot options to force USB detection. This is done via the GRUB menu when booting from the USB.
Insert the USB and reboot.
As soon as the boot starts (after BIOS), hold down the left Shift key to bring up the GRUB menu (it may take a few seconds; retry if it doesn’t appear).
In the GRUB menu, select “Try Zorin OS” or “Install Zorin OS” (use arrow keys – the keyboard should work here as it’s before the system fully loads).
Press e to edit the boot line.
Find the line starting with “linux” and ending with “quiet splash —.”
At the end of this line (before the —), add a space and one of these parameters (test one at a time):
iommu=soft (for USB issues on certain AMD/Intel chipsets).
i8042.reset i8042.nomux i8042.nopnp (to force reset of keyboard/mouse controllers).
usbhid.quirks=0xVendorID:0xProductID:0x4 (replace VendorID and ProductID with those of your devices; find them via lsusb on Windows or another Linux system, but this is more advanced).
Press Ctrl + X or F10 to boot with the changes.
If it works, proceed with installation; otherwise, try other parameters.
If none of these resolve the issue, it could be a specific hardware incompatibility (e.g., with a newer chipset). In that case, try a newer Zorin OS version (if available) or another distro like Ubuntu 24.04 LTS, which has a more recent kernel. If you can provide more details about your PC (brand, model, port types), I can refine the advice. Let me know how it goes!