Still. The case remains to be made. The Zorin Group could use more communication to their benefit. I was an administrator on several occasions in my professional life, and I understood the absolute value of communication to employees. It honestly does not take much effort or time to put together a missive to a wide body of people. The end result can be extremely advantageous to those in management roles, especially when they sincerely believe in doing "right" by those they serve and work with. It builds loyalty, commitment - and if you want to get financial about it - it helps establish a consistent revenue stream in that you have loyal employees who endeavor to work towards the same goal you have as a manager (or in the Zorin Group's case, users who can also act as ambassadors for Zorin, and help "up" the rate of "Pro" purchases through not just these ambassadors, but also public instances of the Zorin Group's commitment to communication which potential purchasers can judge for themselves are inherently "good" and beneficial). This is basic "Management 101" stuff. It's dead simple. This equals that. I am sure Artyom and Kyrill are nice people in real life (which I get the sense of that being just the case, honestly), but ... communication is very vital. Start a monthly blog. Reserve critical and time-sensitive announcements for the "general help" page, and make a habit out of that so users know what to expect in times of difficulty, such as this ongoing problem many others have undoubtedly had to contend with (regarding the DBX issue). Anyway, moving on. The problem is resolved for me, and that's where my involvement ends. Thanks again to all.
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