nint
17 December 2021 11:00
1
hi,
I have the problem that the program: SchildiChat no longer starts. It simply does not open.
I have already uninstalled and reinstalled, but the problem is still there.
does anyone have an idea what I can do to get it running again?
thanks a lot.
What method did you use to install it?
nint
17 December 2021 11:19
3
thanks, i installed it over the software in zorin. after that deinstalled it and installed ofer the terminal.
What Aravision meant was: Did you install it as a apt, Snap, Flatpak etc?
nint
17 December 2021 15:51
5
ah okay. i installed as apt
Michel
17 December 2021 15:55
6
Try to delete the app cache stored in ~/.local (if i remeber right). You can look into that folder by pressing ctrl + h
. Most of the time when you remove an application there are some small saved user files behind, if you delete them and reinstall the app it will start fresh again.
nint
17 December 2021 16:02
7
many thanks michel. but where i have to press alt +h?
1 Like
Michel
17 December 2021 16:05
8
When you open your home directory press ctrl + h
nint
17 December 2021 16:08
9
thanks. hmmm... this is not working for me with no effect
Michel
17 December 2021 16:09
10
Because its ctrl + h and not alt + h. I made a small user error
nint
17 December 2021 16:11
11
i used ctrl. did you have any idea?
Michel
17 December 2021 16:13
12
Did you use the filemanager (home, downloads, documents etc)
Pressing ctrl + h should unhide the files in Zorin 16.
nint
17 December 2021 21:01
13
many thanks i get it. but the problem already exist.
the thing is under Software in Zorin i cant find SchildiChat again. this is strange.
did you see it?
Michel
17 December 2021 21:23
14
I don't use Zorin or that application.
nint
18 December 2021 17:25
16
yes exactly. but when i type this in the searchfield i cant see it.
carmar
18 December 2021 21:35
17
Try: sudo apt --reinstall install gnome-software
and then search again.
nint
20 December 2021 16:31
18
@carmar
thanks i see it again now. but unfortunately it still doesn't work. i have now installed and uninstalled the program several times.
installation via software store, through the console and as a download file. but the program just will not run.
am really in despair. anyone else an idea?
Have you tried the flatpak or the appimage?
1 Like