Right‑click context menu has inconsistent click hit‑areas; same menu item sometimes responds, sometimes not

Title

Right‑click context menu has inconsistent click hit‑areas; same menu item sometimes does not respond

Description

When opening a right‑click context menu in Zorin OS, the clickable area of certain menu items is inconsistent. The same menu item (e.g., “Rename”) sometimes responds to clicks and sometimes does not, depending on where within the item I click.

It feels like the visual menu item and the actual hit‑test area are misaligned. Additionally, while the context menu is open, all keyboard shortcuts stop working (e.g., F1 for screenshot).

Closing the menu restores normal behavior.

Steps to Reproduce

  1. Right‑click a file in the file manager to open the context menu
  2. Click the “Rename” menu item
  3. Repeat clicking on different parts of the same menu item (top, bottom, left, right)
  4. Observe that:
  • Some click positions trigger the action
  • Some positions do nothing
  1. While the menu is still open, press F1 or other keyboard shortcuts
  2. Shortcuts do not work until the menu is closed

Expected Behavior

  • The entire visible area of a menu item should be clickable
  • Clicking anywhere on the item should trigger the action immediately
  • Keyboard shortcuts should not be completely blocked by the context menu
  • Focus should be handled consistently

Actual Behavior

  • The same menu item only responds when clicked in certain areas
  • Some parts of the item appear visually clickable but do not register clicks
  • Keyboard shortcuts are disabled while the menu is open
  • Closing the menu restores normal behavior

System Information

  • Device Model: MSI GE66 Raider 11UE
  • CPU: 11th Gen Intel® Core™ i7‑11800H × 16 threads
  • RAM: 64.0 GiB
  • GPU 1: Intel® UHD Graphics (TGL GT1)
  • GPU 2: NVIDIA GeForce RTX™ 3060 Laptop GPU
  • Disk Capacity: 2.0 TB
  • Firmware Version: E1543IMS.11D
  • Operating System: Zorin OS 18 Core (64‑bit)
  • Kernel Version: Linux 6.14.0‑37‑generic
  • Window System: X11
  • Display Resolution: 2560 × 1440 (16:9)
  • Refresh Rate: 165.00 Hz
  • Display Scaling: 125% (Fractional Scaling enabled)
  • Night Light:

Additional Notes

This behavior looks like a hit‑test misalignment issue in the context menu, possibly related to:

  • Wayland
  • GNOME context menu rendering
  • HiDPI or fractional scaling
  • Zorin Desktop’s custom UI layer

The issue is reproducible and affects usability.

1 Like

Welcome to the Forum!

When Your System runs in X11, why do You think it is Wayland-related? Did You tested it in both?

I tried it and clicked on several Right-Click Options on several Positions and it worked. Also, I could make a Screenshot with the Right-click Menu.

Maybe this could be a Point. Did You tried it with disabled Fractional Scaling? I mean with the disabling, disable the Option with the Toggle in the Display Settings.

I cannot replicate this, however, I tested only briefly on Gnome.
I use Lite, generally.

I also have:

At first, given your symptoms, I suspected possible graphics issue.

I do not use Wayland or Fractional Scaling.

Can you test with Fractional Scaling disabled, to try to help narrow this down?

@rockybrown

I just want to say, its truly rare, that someone produces all the steps expected, and writes an easy to follow, easy to understand post, on the problems their facing, and leaving very little to no doubt, about their issue, steps involved, including reproducing. This was an expert level bug report style, on a level we very rarely see. Because of it, you are getting 5 gold stars from me, excellent job! :+1:

:glowing_star: :glowing_star: :glowing_star: :glowing_star: :glowing_star:


I reported the problem to the AI, and the AI ​​wrote a bug report for me. I don't understand the specific technical details, but I feel that the AI's description matches the bug I encountered perfectly, so I'm copying it here. I apologize if it causes you any trouble.

The inconsistent right‑click context menu hit areas only occur when using fractional display scaling (e.g., 125% or 150%). When I switch back to 100% scaling, the problem disappears completely.

So this seems to be related to fractional scaling affecting the menu’s clickable regions. I can provide more screenshots, recordings, or system details if needed.

I tried setting the screen scaling to the default 100%, and the problem completely disappeared.

That narrowed down quickly.
This is likely a Mutter issue. It may by GTK4...

125% is problematic because it is non-integer.
Is 100% or 150% usable?

Have you tested this on Wayland? (Or is it already occurring on Wayland?)

Unfortunately Fractional Scaling in Gnome isn't really good in older Version. If I remember correctly, they improved it with Version 48.

Hello, I'm not very familiar with testing on Wayland. I'm just a regular software developer, but I previously used Ubuntu Studio, and these problems didn't occur on Studio.

After further testing, I encountered some stability issues on the Zorin system (frequent desktop crashes, configuration resets, lag in IDEA, VS Code, and other editors, unresponsive shortcuts after right-clicking, and other issues).

Since this computer is my primary work tool, these bugs are impacting my workflow. I was previously using Ubuntu Studio, and I need to switch back to a more stable system.

I've been using Zorin for about 5 days, and here's a list of the issues I've encountered:

  1. Zooming causes some clicks to be unresponsive.

  2. The desktop crashes frequently; currently, it only resets the desktop and taskbar, and shouldn't affect other functions.

  3. Shortcuts become unresponsive when right-clicking to bring up the menu.

  4. When extending the screen, the other screen displays abnormally, only showing a corner.

  5. Significant lag when typing Chinese characters.

In terms of power management, Zorin is much better than Studio; Studio gets too hot.

Thank you again for your support. I will continue to monitor subsequent versions of Zorin and will be happy to provide feedback to the best of my ability.

1 Like