Samsung Pro 6 : lot of issues

Hardware Support
1

Hi,

Just bought a new Samsung Pro 6 (Intel Core​:trade_mark: Ultra X7 358H × 16, Intel Arc B390), a lot of issues with Zorin 18 / Linux 6.17.0-20-generic (that i love so much :frowning: ), for example :

  • no fn keys (monitor selection, brightness control, audio volume, ...) working
  • no sound
  • no suspend
  • no brightness control
  • no touchpad

Any info appreciated.
Best,
Chris

2

It is relatively new Hardware. So, maybe a newer Kernel could help. Here You can find Instructions:

1 Like
3

Thank you for the tricks, it is a corporate PC so i don't have the ability to change the kernel.

I will just wait for the compatibility to come and hope i don't have to switch back to Windows :frowning:

Best,
Chris
ps: some update

  • Fn functions finally working
  • Intermitent Boot freeze (in X or Wayland)
4

In xorg you can try this;
sudo apt install xserver-xorg-input-synaptics

reboot.
With some luck it will give you touchpad.

1 Like
5

Then maybe speak with a Tech Guy or Girl from the Company and explain the Situation.

2 Likes
6

This seems to solve the suspend freeze

# Open GRUB file 
sudo nano /etc/default/grub

Find :

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"

Modify by :

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash xe.enable_psr=0"
2 Likes
7

I would advise corporate to purchase different notebooks in the future - they have never offered BIOS updates.
When the meltdown debacle rose it's ugly head, Intel provided software to test if machines were vulnerable but they did not provide the fix - this was down to manufacturers to supply the fix - on searching Samsung's official site here in the UK there was never a fix.

Similarly, a Brasilian member was having issues with their Samsung taking Zorin 17 and I suggested a BIOS update. I looked for BIOS update for their model of notebook and all that was available was a user manual.

From experience, Dell Notebooks offer the best GNU/Linux experience.