Software app unresponsive

when i go to download spotify or windows app support it either doesnt do anything or is stuck at 7 percent. I am brand new to Linux and Zorin OS Core. Coming from Windows 11,

thank you

Can you please cancel the downloads in Software Store and test in terminal:

sudo apt install zorin-windows-app-support

Relay any verbose errors.

Depending whether you want the snap package:
sudo snap install spotify
Or the apt package:

sudo apt-key adv --keyserver hkp:// --recv-keys 4773BD5E130D1D45
echo "deb stable non-free" | sudo tee /etc/apt/sources.list.d/spotify.list

The terminal is a sure way to get what you are attempting to install.

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