Software Package Failure

General Help
1

Well...I'm not sure what to do. Software Updater notified me today that there were Zorin updates to install, I let to go through it's process but it just sat and hung without finishing for hours. I closed it out, restarted, tried it again and got this. Running the commands in terminal and trying to install Synaptic in Software gave me the same error.

Screenshot from 2024-03-19 17-03-46
Screenshot from 2024-03-19 17-03-461517×800 95.9 KB

I also tried running "sudo apt clean" like the support page suggested but got the error again. There's nothing else running that I can see. All programs are closed out.

E: Could not get lock /var/cache/apt/archives/lock. It is held by process 8713 (aptd)
N: Be aware that removing the lock file is not a solution and may break your system.
E: Unable to lock directory /var/cache/apt/archives/
E: Could not get lock /var/lib/apt/lists/lock. It is held by process 8713 (aptd)
N: Be aware that removing the lock file is not a solution and may break your system.
E: Unable to lock directory /var/lib/apt/lists/

2

Does anything help here?

If worst comes to the worst, I would backup all your critical data and look at a fresh install, but try the means of last resort, after you have backed up all your data, including hidden files.

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3

In the little popup window in your picture, did you run the suggested sudo apt install -f?

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4

I did, but it gave me the same error in terminal that you see for the synaptic program manager.

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5

Thanks I'll try those steps with another restart.

6

That worked. I restarted a second time, then followed those instructions. Software updater now seems to be working properly. Thank you!

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7

Glad you got sorted friend.

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8

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