Hi All,
I have an issue with software updater. Th updater automatically detects the required updates and notifies me. I then ask for the updates to be installed and nothing happens other than the updater closes down. Could anyone please advise on what this could be or anything I could try?
Many Thanks
Open the terminal and copy/past;
sudo apt update && sudo apt upgrade
please post the output of it
Thank you Storm, the partial output is below as it exceeds the maximum I can upload. It looks to me as though it updated using the command you sent me but the updater from the menu does not: -
gary@gary-HP-EliteBook-8470p:~$ sudo apt update && sudo apt upgrade
[sudo] password for gary:
Get:1 Index of /ubuntu focal-updates InRelease [114 kB]
Get:2 Index of /ubuntu focal-backports InRelease [108 kB]
Get:3 Index of /ubuntu focal-updates/main amd64 DEP-11 Metadata [274 kB]
Hit:4 Index of /ubuntu focal InRelease
Get:5 Index of /ubuntu focal-security InRelease [114 kB]
Hit:6 Index of /zorinos/apps/ubuntu focal InRelease
Hit:7 Index of /zorinos/drivers/ubuntu focal InRelease
Get:8 Index of /ubuntu focal-updates/universe amd64 DEP-11 Metadata [408 kB]
Hit:9 Index of /zorinos/patches/ubuntu focal InRelease
Get:10 Index of /ubuntu focal-updates/multiverse amd64 DEP-11 Metadata [940 B]
Hit:11 Index of /zorinos/stable/ubuntu focal InRelease
Get:12 Index of /ubuntu focal-backports/main amd64 DEP-11 Metadata [7,988 B]
Get:13 Index of /ubuntu focal-backports/universe amd64 DEP-11 Metadata [30.5 kB]
Hit:14 Index of /stable/ focal InRelease
Hit:15 Index of /patches/ focal InRelease
Get:16 Index of /ubuntu focal-security/main amd64 DEP-11 Metadata [59.9 kB]
Get:17 Index of /ubuntu focal-security/universe amd64 DEP-11 Metadata [94.1 kB]
Hit:18 Index of /apps/ focal InRelease
Get:19 Index of /ubuntu focal-security/multiverse amd64 DEP-11 Metadata [940 B]
Hit:20 Index of /drivers/ focal InRelease
Fetched 1,213 kB in 2s (677 kB/s)
Reading package lists... Done
Building dependency tree
Reading state information... Done
89 packages can be upgraded. Run 'apt list --upgradable' to see them.
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages were automatically installed and are no longer required:
coinor-libcbc3 coinor-libcgl1 coinor-libclp1 coinor-libcoinmp1v5
coinor-libcoinutils3v5 coinor-libosi1v5 hplip-data libimagequant0
libmagickcore-6.q16-6 libmagickcore-6.q16-6-extra libmagickwand-6.q16-6
libqt5designer5 libqt5help5 libqt5printsupport5 libqt5sql5 libqt5sql5-sqlite
libqt5test5 libqt5xml5 python3-dbus.mainloop.pyqt5 python3-notify2
python3-olefile python3-pil python3-pyqt5 python3-renderpm python3-reportlab
python3-reportlab-accel python3-sip
Use 'sudo apt autoremove' to remove them.
The following NEW packages will be installed
linux-headers-5.15.0-60-generic linux-hwe-5.15-headers-5.15.0-60
linux-image-5.15.0-60-generic linux-modules-5.15.0-60-generic
linux-modules-extra-5.15.0-60-generic
The following packages will be upgraded:
bind9-dnsutils bind9-host bind9-libs firefox firefox-locale-en
fonts-comic-relief-zorin-os fonts-croscore-config-zorin-os
fonts-gelasio-zorin-os fonts-inter-zorin-os fonts-jetbrains-mono-zorin-os
fonts-michroma-zorin-os fonts-opensymbol fonts-roboto-mono-zorin-os
fonts-sans-forgetica-zorin-os fonts-selawik-zorin-os
fonts-space-grotesk-zorin-os fonts-zorin-os-core libasn1-8-heimdal
libgssapi-krb5-2 libgssapi3-heimdal libhcrypto4-heimdal libheimbase1-heimdal
libheimntlm0-heimdal libhx509-5-heimdal libk5crypto3 libkrb5-26-heimdal
libkrb5-3 libkrb5support0 libmysqlclient21 libnl-3-200 libnl-genl-3-200
libnl-route-3-200 libpam-modules libpam-modules-bin libpam-runtime libpam0g
libreoffice-base-core libreoffice-calc libreoffice-common libreoffice-core
libreoffice-draw libreoffice-gnome libreoffice-gtk3 libreoffice-help-common
libreoffice-help-en-gb libreoffice-help-en-us libreoffice-impress
libreoffice-l10n-en-gb libreoffice-style-colibre
libreoffice-style-elementary libreoffice-style-yaru libreoffice-writer
libroken18-heimdal libsmbclient libssl-dev libssl1.1 libuno-cppu3
libuno-cppuhelpergcc3-3 libuno-purpenvhelpergcc3-3 libuno-sal3
libuno-salhelpergcc3-3 libwbclient0 libwind0-heimdal libxpm4
linux-generic-hwe-20.04 linux-headers-generic-hwe-20.04
linux-image-generic-hwe-20.04 linux-libc-dev openssl python-pip-whl
python3-future python3-pip python3-pkg-resources python3-setuptools
python3-uno python3-urllib3 python3-wheel samba-libs snapd sudo
uno-libs-private update-notifier update-notifier-common ure xserver-common
xserver-xephyr xserver-xorg-core xserver-xorg-legacy xwayland
89 to upgrade, 5 to newly install, 0 to remove and 0 not to upgrade.
Need to get 350 MB of archives.
After this operation, 593 MB of additional disk space will be used.
Do you want to continue? [Y/n] Y
Get:1 Index of /ubuntu focal-updates/main amd64 libpam0g amd64 1.3.1-5ubuntu4.6 [55.3 kB]
Get:2 Index of /zorinos/apps/ubuntu focal/main amd64 fonts-opensymbol all 2:102.12+LibO7.4.5-0ubuntu0.20.04.1~lo1 [317 kB]
Get:3 Index of /ubuntu focal-updates/main amd64 libpam-modules-bin amd64 1.3.1-5ubuntu4.6 [41.2 kB]
Get:4 Index of /ubuntu focal-updates/main amd64 libpam-modules amd64 1.3.1-5ubuntu4.6 [260 kB]
Get:5 Index of /ubuntu focal-updates/main amd64 libk5crypto3 amd64 1.17-6ubuntu4.2 [80.0 kB]
Get:6 Index of /ubuntu focal-updates/main amd64 libgssapi-krb5-2 amd64 1.17-6ubuntu4.2 [121 kB]
Get:7 Index of /ubuntu focal-updates/main amd64 libkrb5-3 amd64 1.17-6ubuntu4.2 [330 kB]
Get:8 Index of /zorinos/apps/ubuntu focal/main amd64 libuno-sal3 amd64 1:7.4.5-0ubuntu0.20.04.1~lo1 [400 kB]
Get:9 Index of /ubuntu focal-updates/main amd64 libkrb5support0 amd64 1.17-6ubuntu4.2 [31.0 kB]
sudo apt upgrade -y
Hold on 'till finished.
sudo apt update
Copy/paste any fault prompts in the terminal
sudo apt autoremove && sudo apt autoclean
Cleaning up the mess.
Hi Joshuaorbit,
Thank you I've run the commands and this is the output: -
gary@gary-HP-EliteBook-8470p:~$ sudo apt upgrade -y
[sudo] password for gary:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages were automatically installed and are no longer required:
coinor-libcbc3 coinor-libcgl1 coinor-libclp1 coinor-libcoinmp1v5
coinor-libcoinutils3v5 coinor-libosi1v5 hplip-data libimagequant0
libmagickcore-6.q16-6 libmagickcore-6.q16-6-extra libmagickwand-6.q16-6
libqt5designer5 libqt5help5 libqt5printsupport5 libqt5sql5 libqt5sql5-sqlite
libqt5test5 libqt5xml5 python3-dbus.mainloop.pyqt5 python3-notify2
python3-olefile python3-pil python3-pyqt5 python3-renderpm python3-reportlab
python3-reportlab-accel python3-sip
Use 'sudo apt autoremove' to remove them.
0 to upgrade, 0 to newly install, 0 to remove and 0 not to upgrade.
gary@gary-HP-EliteBook-8470p:~$ sudo apt update
Hit:1 Index of /ubuntu focal-updates InRelease
Hit:2 Index of /ubuntu focal-backports InRelease
Hit:3 Index of /ubuntu focal InRelease
Hit:4 Index of /ubuntu focal-security InRelease
Hit:5 Index of /zorinos/apps/ubuntu focal InRelease
Hit:6 Index of /zorinos/drivers/ubuntu focal InRelease
Hit:7 Index of /zorinos/patches/ubuntu focal InRelease
Hit:8 Index of /zorinos/stable/ubuntu focal InRelease
Hit:9 Index of /stable/ focal InRelease
Hit:10 Index of /patches/ focal InRelease
Hit:11 Index of /apps/ focal InRelease
Hit:12 Index of /drivers/ focal InRelease
Reading package lists... Done
Building dependency tree
Reading state information... Done
All packages are up-to-date.
gary@gary-HP-EliteBook-8470p:~$ sudo apt autoremove && sudo apt autoclean
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be REMOVED
coinor-libcbc3 coinor-libcgl1 coinor-libclp1 coinor-libcoinmp1v5
coinor-libcoinutils3v5 coinor-libosi1v5 hplip-data libimagequant0
libmagickcore-6.q16-6 libmagickcore-6.q16-6-extra libmagickwand-6.q16-6
libqt5designer5 libqt5help5 libqt5printsupport5 libqt5sql5 libqt5sql5-sqlite
libqt5test5 libqt5xml5 python3-dbus.mainloop.pyqt5 python3-notify2
python3-olefile python3-pil python3-pyqt5 python3-renderpm python3-reportlab
python3-reportlab-accel python3-sip
0 to upgrade, 0 to newly install, 27 to remove and 0 not to upgrade.
After this operation, 59.0 MB disk space will be freed.
Do you want to continue? [Y/n] Y
(Reading database ... 281470 files and directories currently installed.)
Removing coinor-libcoinmp1v5:amd64 (1.8.3-2build1) ...
Removing coinor-libcbc3 (2.10.3+repack1-1build1) ...
Removing coinor-libcgl1 (0.60.3+repack1-2) ...
Removing coinor-libclp1 (1.17.5+repack1-1) ...
Removing coinor-libosi1v5 (0.108.6+repack1-1) ...
Removing coinor-libcoinutils3v5 (2.11.4+repack1-1) ...
Removing hplip-data (3.20.3+dfsg0-2) ...
dpkg: warning: while removing hplip-data, directory '/usr/share/hplip/data' not
empty so not removed
dpkg: warning: while removing hplip-data, directory '/usr/share/hplip/base' not
empty so not removed
Removing python3-reportlab (3.5.34-1ubuntu1) ...
Removing python3-pil:amd64 (7.0.0-4ubuntu0.7) ...
Removing libimagequant0:amd64 (2.12.2-1.1) ...
Removing libmagickcore-6.q16-6-extra:amd64 (8:6.9.10.23+dfsg-2.1ubuntu11.4) ...
Removing libmagickwand-6.q16-6:amd64 (8:6.9.10.23+dfsg-2.1ubuntu11.4) ...
Removing libmagickcore-6.q16-6:amd64 (8:6.9.10.23+dfsg-2.1ubuntu11.4) ...
Removing python3-pyqt5 (5.14.1+dfsg-3build1) ...
Removing libqt5designer5:amd64 (5.12.8-0ubuntu1) ...
Removing libqt5help5:amd64 (5.12.8-0ubuntu1) ...
Removing libqt5printsupport5:amd64 (5.12.8+dfsg-0ubuntu2.1) ...
Removing libqt5sql5-sqlite:amd64 (5.12.8+dfsg-0ubuntu2.1) ...
Removing libqt5sql5:amd64 (5.12.8+dfsg-0ubuntu2.1) ...
Removing libqt5test5:amd64 (5.12.8+dfsg-0ubuntu2.1) ...
Removing libqt5xml5:amd64 (5.12.8+dfsg-0ubuntu2.1) ...
Removing python3-dbus.mainloop.pyqt5 (5.14.1+dfsg-3build1) ...
Removing python3-notify2 (0.3-4) ...
Removing python3-olefile (0.46-2) ...
Removing python3-renderpm:amd64 (3.5.34-1ubuntu1) ...
Removing python3-reportlab-accel:amd64 (3.5.34-1ubuntu1) ...
Removing python3-sip (4.19.21+dfsg-1build1) ...
Processing triggers for libc-bin (2.31-0ubuntu9.9) ...
Reading package lists... Done
Building dependency tree
Reading state information... Done
Del libreoffice-style-yaru 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [4,039 kB]
Del libreoffice-core 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [38.6 MB]
Del libreoffice-help-en-gb 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [3,274 kB]
Del libhx509-5-heimdal 7.7.0+dfsg-1ubuntu1.3 [107 kB]
Del python3-uno 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [359 kB]
Del libreoffice-gnome 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [293 kB]
Del libreoffice-gtk3 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [672 kB]
Del libreoffice-style-colibre 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [7,375 kB]
Del libgssapi3-heimdal 7.7.0+dfsg-1ubuntu1.3 [96.6 kB]
Del linux-headers-generic-hwe-20.04 5.15.0.58.64~20.04.24 [2,704 B]
Del libroken18-heimdal 7.7.0+dfsg-1ubuntu1.3 [42.6 kB]
Del firefox-locale-en 108.0.2+build1-0ubuntu0.20.04.1 [698 kB]
Del linux-libc-dev 5.4.0-137.154 [1,120 kB]
Del libheimbase1-heimdal 7.7.0+dfsg-1ubuntu1.3 [30.4 kB]
Del linux-image-generic-hwe-20.04 5.15.0.58.64~20.04.24 [2,840 B]
Del libreoffice-help-common 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [3,968 kB]
Del libheimntlm0-heimdal 7.7.0+dfsg-1ubuntu1.3 [15.1 kB]
Del libasn1-8-heimdal 7.7.0+dfsg-1ubuntu1.3 [181 kB]
Del libreoffice-help-en-us 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [1,956 kB]
Del fonts-opensymbol 2:102.12+LibO7.4.3~rc2-0ubuntu0.20.04.1~lo1 [317 kB]
Del libkrb5-26-heimdal 7.7.0+dfsg-1ubuntu1.3 [208 kB]
Del libuno-purpenvhelpergcc3-3 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [240 kB]
Del uno-libs-private 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [441 kB]
Del libreoffice-impress 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [1,469 kB]
Del libwind0-heimdal 7.7.0+dfsg-1ubuntu1.3 [47.9 kB]
Del libuno-cppu3 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [312 kB]
Del libreoffice-calc 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [7,761 kB]
Del libhcrypto4-heimdal 7.7.0+dfsg-1ubuntu1.3 [88.1 kB]
Del libuno-cppuhelpergcc3-3 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [509 kB]
Del firefox 108.0.2+build1-0ubuntu0.20.04.1 [59.9 MB]
Del ure 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [1,423 kB]
Del libreoffice-draw 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [3,072 kB]
Del libreoffice-l10n-en-gb 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [927 kB]
Del libreoffice-style-elementary 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [8,303 kB]
Del libreoffice-writer 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [9,586 kB]
Del libuno-sal3 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [400 kB]
Del libreoffice-common 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [23.9 MB]
Del libuno-salhelpergcc3-3 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [241 kB]
Del linux-generic-hwe-20.04 5.15.0.58.64~20.04.24 [1,928 B]
Del libreoffice-base-core 1:7.4.3~rc2-0ubuntu0.20.04.1~lo1 [1,028 kB]
gary@gary-HP-EliteBook-8470p:~$
Looks all up to date. If the GUI updater is still not showing accurate information, try
sudo apt install --reinstall update-manager
It may need some configs in your home directory reset.
Now just try
sudo apt update
and see if errors occur in the respons of the command given. I agree with Aravisian in the command above for re-installation of the update-manager should problems rise to the surface.
Thanks all,
I have run the commands suggested and now when I try the software updater it is saying "You stopped the check for updates" Is there something else I need to do please?
Many Thanks
There may be a misconfigured package or repository... Or it may just be due to packet loss on the net connection.
You could check again later. If still persistent, try running:
For package:
sudo dpkg --configure -a
sudo apt --fix-missing
sudo apt update && sudo apt upgrade
Reboot and test...
For repository:
Please post a screenshot of your terminal results for sudo apt update (You can use the page up / page down keys onyour keybaord to scroll the terminal output)
OR
Of the "Other software tab" in Software & Updates application.
If you want to, you can also clean up those directories... they should have been removed when the packages were uninstalled, but likely contain files that weren't properly removed... I find this is common when uninstalling fonts, it leaves behind a .UUID file that you have to manually remove, then remove the now-empty directory.
Thanks all for the help so far,
I have now established why the software updater says it has been stopped.
In the software update GUI I changed it from the UK where I am am to the Main server. Since then the settings on the GUI show as Custom updates not all updates.
If I change to all updates it then tells me the software is up to date as I would expect as its been manually updated with the terminal commands provided.
However whatever I do I cannot get it to change permanently to all updates it reverts always reverts back to Custom.
Is it possible to correct this?
It does not need "correction." You altered the configuration from the default to a Custom Setting so it is now "custom", not "broken."
It will still show you all available updates from the Main Server.
Thanks Aravisian,
I will wait and see when there are new updates available. I have found an older post that indicated the same as you are stating that the updater is only doing what it has been told to do.
I am therefore assuming it is impossible to revert it back to all updates from custom, which would be somewhat more convenient for me. Is my assumption correct?
Many Thanks
Aside from reinstalling everything, it is. I agree with your point of view on this. Once you customize the settings, it will appear as "custom" - and this can be confusing.
So, even if you set all settings to exactly as they were at default, you did so as a Custom Action and it reads as "custom".
When I first started using the OS, this threw me for a loop, too.
I kept trying to fix it, until I realized that it was not broken.
What matters, though, is that the updates pull through correctly and your settings, as described, should do nicely. You do want to be on the Main Server, since regional servers can be missing packages or get slower updates or partial updates at times.
In the end, I think that reminding yourself that there "is no spoon" is the best thing you can do.
Thank you Aravisian for all your help and taking the time to explain, it's much appreciated, regards Gary
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