[SOLVED] Adding Nextcloud account for user fails

General Help
1

I have a desktop PC with multiple users, mine being the admin account.
I connected my Nextcloud account without problems, as with any other computers running Zorin OS so far, which is really great.
But for another user on the syme system connection to the NC account of the other person fails again and again (login in via browser works, so its not that NC is down or the credentials are wrong).
What can I do to solve it please?

2

Brave A.I. search gives following (used Ubuntu 24.04 in search criteria on which Zorin 18 is based):

"To allow a standard user to connect to Nextcloud on Ubuntu 24.04 without using a browser for authentication (particularly if Two-Factor Authentication is enabled), you must generate an App Password for the user.

  1. Generate App Password :
  • Log in to the Nextcloud Web Interface as the standard user.
  • Navigate to Settings → Security .
  • Under the "Devices & Sessions" section, click New App Password .
  • Name the device (e.g., "Desktop Client") and copy the generated password.
  1. Configure Desktop Client :
  • Open the Nextcloud Desktop Client.
  • Enter the server URL.
  • Enter the standard username.
  • Enter the App Password (not the standard login password) as the credential.

This method bypasses the browser-based login flow and allows direct authentication for the desktop sync client. Ensure the server is accessible via the internal IP or domain, and that the user's IP/domain is added to the trusted_domains in /var/www/html/nextcloud/config/config.php or via the nextcloud.occ command if using a Snap installation.

AI-generated answer. Please verify critical facts."

3

I never had to do that so far, 2FA is not activated on that account and I dont use the desktop client (as I really like the native integration in the file manager a lot).

Also I tried if changing the account to system admin makes a differnce and it does not. I also tried to setup another (test) user as system admin from the beginning and it didnt work there either.
Meanwhile on my main acount it works just fine.
Could it be that its only possible to connect one account per PC via this method?

4

I did another search and it appeared to decide it related to a NextCloud Server build so I changed search criteria to no local server for the Web App on Ubuntu 24.04 and Standard User(s):

" The inability for a standard user to log in to the Nextcloud web app typically stems from missing trusted domains or installation loop issues specific to Nextcloud 32 on Ubuntu 24.04.

  • Configure Trusted Domains: By default, Nextcloud only accepts connections from localhost . You must add your server's IP address or domain to the trusted list using the command: sudo nextcloud.occ config:system:set trusted_domains 1 --value=your_server_ip_or_domain .

  • Resolve Installation Loops: If you are using Nextcloud 32 , there is a known issue where the installation process loops without completing, preventing users from logging in. Community reports suggest this is linked to PHP 8.4 compatibility or missing database modules.

  • Check PHP Modules: Ensure all required PHP extensions are installed, as missing modules can cause silent failures during the web interface setup. You can verify required modules in the Nextcloud admin manual or by checking the occ status command.

  • Alternative CLI Installation: For a more reliable setup, consider using the command-line installer (sudo -u www-data php occ maintenance:install ) to bypass web interface timeout or configuration errors that may block standard users.

AI-generated answer. Please verify critical facts.

[nextcloud ubuntu 24.04 dashboard view]

(unable to have standard user use NextCloud web app in Ubuntu 24.04 no local server - Brave Search)

[nextcloud ubuntu 24.04 files view]

(unable to have standard user use NextCloud web app in Ubuntu 24.04 no local server - Brave Search)

nextcloud ubuntu 24.04 photos view

[nextcloud install ubuntu 24.04 lts]

(unable to have standard user use NextCloud web app in Ubuntu 24.04 no local server - Brave Search)

5

Thanks for taking care @swarfendor437 .
Though I am not sure if we think about the same, I want to add a NC account via the "online accounts" settings from Gnome in the settings from Zorin. and I never had to do any of the things mentioned in your results above. Maybe it could be something though, but I thought it might have something to do with permissions of users or having different users connecting to different NC accounts (though I think that would be a very normal use case).
Any other ideas anyone? Or can someone point me to a forum where this specific topic would be placed better? Will try NC as I have an account there.
I dont find much about this topic online unfortunately...

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6

Seesm solution #1 with the generated password seems to work, sorry for the fuzz! Couldnt believe it as I never had to do so before, but also I never added different accounts to the same device. Must be the reason... :innocent:
Sorry and thanks again!

1 Like
7

Glad you got sorted. Can you mark the post as the solution? :wink:

1 Like