[SOLVED] No WiFi adapter found after I upgraded to zorin 17

Hello please I just upgraded to the new zorin 17 form 16 and am getting no WiFi adapter found but after the initial installation it work fine but just stop working even though it was working on the zorin 16 and also on the window 11 because it is a dual boot

Can you please post the terminal output for

sudo lshw -C network

Also, did you ensure that Windows is fully shut down prior to booting up Zorin OS? Windows will hibernate rather than shut down in order to give it a "fast" boot...
With Windows hibernating, it retains control over some hardware.

It may also be that when Zorin OS Upgraded, the kernel version did not have the module for your wifi driver loaded (DKMS).

kwara@kwara-IdeaPad-Gaming-3-15IHU6:~$ sudo lshw -c network
[sudo] password for kwara:   
  *-network DISABLED        
       description: Wireless interface
       product: Wi-Fi 6 AX201
       vendor: Intel Corporation
       physical id: 14.3
       bus info: pci@0000:00:14.3
       logical name: wlp0s20f3
       version: 20
       serial: 60:a5:e2:c7:e8:f4
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=iwlwifi driverversion=6.5.0-18-generic firmware=77.2df8986f.0 QuZ-a0-hr-b0-77.u latency=0 link=no multicast=yes wireless=IEEE 802.11
       resources: iomemory:600-5ff irq:16 memory:601522c000-601522ffff
  *-network
       description: Ethernet interface
       product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: enp2s0
       version: 15
       serial: e4:a8:df:ac:89:a2
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=6.5.0-18-generic firmware=rtl8168h-2_0.0.2 02/26/15 latency=0 link=no multicast=yes port=twisted pair
       resources: irq:19 ioport:3000(size=256) memory:55004000-55004fff memory:55000000-55003fff

that is what i get and even after shunting windows completely before booting to zorin i could not till connect to the wifi

thanks very much but i got it to work by this command

nmcli radio wifi on

now this is how it look like

kwara@kwara-IdeaPad-Gaming-3-15IHU6:~$ sudo lshw -c network
  *-network                 
       description: Wireless interface
       product: Wi-Fi 6 AX201
       vendor: Intel Corporation
       physical id: 14.3
       bus info: pci@0000:00:14.3
       logical name: wlp0s20f3
       version: 20
       serial: 60:a5:e2:c7:e8:f4
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=iwlwifi driverversion=6.5.0-18-generic firmware=77.2df8986f.0 QuZ-a0-hr-b0-77.u ip=192.168.75.138 latency=0 link=yes multicast=yes wireless=IEEE 802.11
       resources: iomemory:600-5ff irq:16 memory:601522c000-601522ffff
  *-network
       description: Ethernet interface
       product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: enp2s0
       version: 15
       serial: e4:a8:df:ac:89:a2
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=6.5.0-18-generic firmware=rtl8168h-2_0.0.2 02/26/15 latency=0 link=no multicast=yes port=twisted pair
       resources: irq:19 ioport:3000(size=256) memory:55004000-55004fff memory:55000000-55003fff

thank very much

2 Likes

Hi i am new in Linux and i have the zorin os 17 with same problem about wifi. i saw the command but i dont know how and where i have to use it . If you can please help me with it. Thanks everyone who will advice me.

You can open terminal with the app menu or the keyboard shortcut ctl+alt+t

Once open, you can run commands within it, just the same manner is in using the cmd prompt in Windows OS.
In this case, the command posted by @KWARA is a stand-alone command and can be run in terminal without any other commands or preamble. Launch terminal and paste nmcli radio wifi on into it and bap the enter key.
A breakdown of the command:
The nmcli is Network Manager Command Line Interface
radio is the broadcasting card that handles Wifi and Bluetooth.
on specifies enabling that device.

It is true that when reading the internet, a post may vaguely point to some action to take and our brains will say, "Okay, it's gotta be more complicated than that. What steps did they need to take before and after? What did they take for granted we already know?"

Secondly, the above command may not help you. You may have a similar problem but still different enough to need a different solution. If the above does not restore your Wifi connectivity, we should start a new thread to explore your Wifi issue.

Thanks for your fast help. Sorry for bad english it is not my native. I followed the steps but the problem is not solved. I think i must describe my problem with more words. After i changed to zorin i saw there was not a wifi connection which i tried to solve by updating the drivers and yes now i could see the wifi on menu and many connections in area but not my modem. With ethernet wire it is all ok but modem is far from my desk and i need to fix it. I really apreciate your help. Thank you.

1 Like

You can create a new thread and begin it with copy and pasting the terminal output for

sudo lshw -C network

to show what network card you have and which drivers it needs or has in use.