Having the same problem on just installed ver 18. the speakers show up as active but no sound comes out. I have tried pavcontrol and that does nothing. The speakers arn't muted but they act like it.
here is what I have...
description: Audio device
product: Sunrise Point-LP HD Audio
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
logical name: card0
logical name: /dev/snd/controlC0
logical name: /dev/snd/hwC0D0
logical name: /dev/snd/hwC0D2
logical name: /dev/snd/pcmC0D0c
logical name: /dev/snd/pcmC0D0p
logical name: /dev/snd/pcmC0D3p
logical name: /dev/snd/pcmC0D7p
logical name: /dev/snd/pcmC0D8p
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=snd_hda_intel latency=32
resources: irq:134 memory:a3320000-a3323fff memory:a3310000-a331ffff
Hi Bob and welcome to the forum.
Your audio hardware is different to the OP so I may suggest Mods split this thread.
We are seeing a lot of Intel sound issues of late. My websearches with search term: "Sunrise Point-LP HD Audio Ubuntu 24.04" (as Z18 is based on Ubuntu 24.04) also do not expose any clear solutions.
I assume you have tried playing with alsamixer as my suggestion here: No build in microphone HP laptop 17-cp2xxx - #2 by zabadabadoo
I assume your PC is quite recent. Can you tell us make and model? If it is recent you may need to install a more recent linux kernel, but let's wait and see if others here can offer more advice re your sound hardware and Z18.
I have created a new Thread for it.
@BobC: You could take a Look at this: