Hi al!
I'm new to zorin os. My sound card SSL +2 work fine but just on the main 1-2 outs.
For some reason no audio applications (reaper/ableton/ocenaudio) can see the alternative 3-4 outputs.
Any help will be appreciated.
Open terminal and type alsamixer
Hit F6 to select that sound card.
Hit F5 to show "All" sound channels.
See if any output channels are muted (i.e. show as MM). Move cursor there and Hit M to unmute, also uncrease the volume slider to max. Repeat for others.
If [Auto-Mute] channel is set = "Enabled" then toggle that to "Disabled"
If that does not help. Make sure the entire alsamixer screen is showing (no overspill arrows on right edge) and post a screenshot here.
2 Likes
Thanks for your help! Still nothing, but also can't see the "mute" section you described. Screen added.
1 Like
Gday @Duby4 , Welcome to the community.
Is the dual boot?
Can you tell us the brand & model of your machine please, specs also would be helpful.
Please post the results of the below command.
sudo lshw -C sound
1 Like
Thanks for the help. Here's the result. My machine is attached.
*-multimedia:0
description: Audio device
product: Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller
vendor: Intel Corporation
physical id: 3
bus info: pci@0000:00:03.0
version: 06
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:36 memory:f3914000-f3917fff
*-usb:1
description: Audio device
product: SSL 2+
vendor: Solid State Logic
physical id: 4
bus info: usb@3:4
version: 1.10
capabilities: usb-2.00 audio-control
configuration: driver=snd-usb-audio maxpower=500mA speed=480Mbit/s
*-usb:2
description: Video
product: HD Pro Webcam C920
vendor: Logitech, Inc.
physical id: 6
bus info: usb@3:6
version: 0.11
serial: 4E2B653F
capabilities: usb-2.00
configuration: driver=snd-usb-audio maxpower=500mA speed=480Mbit/s
*-multimedia:1
description: Audio device
product: 8 Series/C220 Series Chipset High Definition Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 05
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:37 memory:f3910000-f3913fff
*-multimedia
description: Audio device
product: High Definition Audio Controller
vendor: NVIDIA Corporation
physical id: 0.1
bus info: pci@0000:05:00.1
version: a1
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:17 memory:f3080000-f3083fff
1 Like
Ty,
What's the brand?
Is this dual boot?
With the sound stick connected please open 'Software & updates", after it has finished loading
Click "Settings" goto "Additional Drivers" TAB. as see if there are drivers that relate to your audio stick. If so select & run the update app.
If no driver is found please continue with the update.
Have you run a BIOS firmware update?
No soft update for my card. No, I didt updated the BIOS.
Yes, its a dual boot, under Windows 10 recognize the 4 outputs.
Thanks!
Great,
Please run the BIOS firmware update.
also while in BIOS please disable "fast Boot"
Open in Windows & then shutdown the pc,
restart into Zorin & see if this helps.
Added:
Also while in BIOS change your power setting to "performance" if not already done.
Thanks but still nothing!
When you are in alsamixer
Are any other sound cards listed when you hit F6 ?
I have done some websearches and come up with nothing helpful for SSL 2+ audio.
You can try websearch yourself. Just include Ubuntu 20.04 instead of ZorinOS in your search term to get a wider search base.
If you select HDA Intel PCH what do you see?
That looks more familiar.
Can you widen the screen to show channels spilling over on the right edge (indicated by window edge arrows)
Unmute any output channels showing as MM
Are you getting sound output OK from that sound card?
