Stuck at Intel RST Error, can't disable RST

Installing Zorin OS
1

I am trying to install Zorin on an old HP Notebook 17-by0071cl Product ID 4YX43UA#ABA that currently has Windows 10. I am looking to replace Windows with Zorin, NOT dual boot.

I cannot get past the Intel RST error when installing. I have tried every solution I can find in addition to following the steps here and here but I cannot change the SATA controller type in the BIOS to AHCI because SATA mode is not listed anywhere to change.

I disabled Intel Optane Memory in Intel Rapid Storage Technology on Windows.

In Windows it shows the following when I go to
Device Manager > Storage Controller
Intel Chipset SATA/PCIe RST Premium Controller
Microsoft Storage Spaces Controller

There is no BIOS option to change SATA mode. Acer computers have a way to unhide access to it by pressing Ctrl + S. Acer also uses a different terminology for it (VDM). I have found no such things in HP. Setting a password on the BIOS also didn't open up any extra options.

Here are pictures of my bios:

MMNT_20251216_155810907
MMNT_20251216_1558109071600×1158 180 KB

MMNT_20251216_155819175
MMNT_20251216_1558191751600×1136 234 KB

Boot Options Menu

MMNT_20251216_155854011
MMNT_20251216_1558540111600×1132 235 KB

UEFI Device Configuration

MMNT_20251216_155904777
MMNT_20251216_1559047771600×1000 155 KB

This shows the disks

MMNT_20251216_155910587
MMNT_20251216_1559105871600×1000 181 KB

SATA Disc says controller is AHCI
PCIe disc is NVMe

HP has a newer BIOS update for this computer but when I install it says the computer is not compatible. Not sure why.

There is also a new driver for Inter Rapid Storage Technology. I don't know if that would help any.

Any help would be greatly appreciated at this point. Thanks

2

If you are going to ditch Windows and completely move to Zorin. I would Clear, and Disable the TPM Device and State completely. I would also clear the Secure Boot Keys. <<- ONLY do this if you are abandoning Windows! It will break any Windows installation with Bitlocker Enabled.

I would also try updating your BIOS. You may need to do this a version at a time to get it up to date. Sometimes you can skip versions, sometimes you cannot.

I would also enable Virtualization (but it isn't necessary).

What options are under the SATA 0.0? Anything?

Everything else looks good from what I can see. :smiling_face_with_sunglasses:

I would also recommend setting up your USB to boot using Ventoy, then just putting the ISO on the USB to boot off, instead of creating a special Boot USB for Zorin. Ventoy will let you boot any bootable ISO you put on it.

3

It turns out HP locked down the BIOS and certain options are unavailable, such as SATA. I believe this is the cause of my problem. I decided it is not possible to load Zorin on this notebook. Thank you for your help.