Suspend works as shut down & asking for password twice when open after suspend

General Help
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1

I just installed my OS Zorin 16 and everything was ok until I tried to suspend the OS.
when I wake up the system 1st is asked for the password twice then I found the system like a startup from shut down.
all programs closed like force shutdown happened.

4

started to think about the problem actually with the lock screen because after lock screen without suspend I found it stops the brightness script.

5

@Aravisian @Storm @337harvey
now I have another problem if any of you can help
before and after the login screen my screen blinks black
and after enter the password screen flashes 2 or 3 times black then reaching the desktop

6

Is it installed on a Desktop or Notebook?

7

laptop asus x750j

8

Does the same thing occur if you boot with the installation medium in live mode? Just wanting to rule out software issue.

9

didn't try yet but I'll give it a try.
I'll update you with more info ASAP, thanks for your help

10

@swarfendor437 I tried suspend when I'm using the os from live USB and nothing bad happened, now after installing the OS and updating everything each time I make suspend the touchpad and the keyboard not working after wake up from suspend

11

Just done a search and possibly an issue with the Linux kernel:

12

I guess that could be easily tested by affected user choosing to boot an older kernel via Additional Options at startup grub screen.

13

How I can do that ?

14

Could you try to disable "Automatic Screen Lock" and/or "Blank Screen Delay" in "Settings - Privacy - Screen"? This solved it for me. I think it could be a conflict with overlapping settings between "Settings - Power - Screen" and "Settings - Privacy - Screen".

I posted about it in a reply here: Freeze after suspend long enough - #3 by emit

The above is only meant as a reply to your quoted text, not the rest of the problems you describe in this thread.

Edit: I did not notice you are on Zorin 16 when I posted my reply. I am on 17. Sorry about that. I will read more closely before posting next time.

1 Like
15

I turned it off long ago I'm trying to solve the problem just

16

I tried sudo rmmod int3403_thermal and it's not loaded
image
so I can't check if it stops the dmesg spam

17

I suspect only for use with hardware that has heat sensors separate to SOC/CPU

https://cateee.net/lkddb/web-lkddb/ACPI_INT3403_THERMAL.html

Don't know if this will assist:

18

I'm not sure what's the relation with the problem and the temperature ?

19

I was responding to your last post.