System crashing bug

Hello, I installed the latest version of Zorin OS a few days ago and discovered a small issue. When I open the Firewall application and hover the mouse over the icon to make it full screen, the system crashes completely and I have to restart it manually.
(Sorry for my English, it's not my native language)

Hi, welcome to the Zorin OS community!

Can you try launching that through a terminal? That might show some error messages that can help identifying the issue.

You will find the terminal shortcut in the Zorin Menu -> Utilities -> Terminal. The command to launch the firewall configuration is simply gufw. This should bring up the same interface but now the terminal will log any messages as you interact with it.

Before you maximize it right away, try to do other things like resizing the window, minimize it, snap it on the sides of the screen, etc. It would also be helpful to know if you can use the keyboard shortcuts to do the same:

Super+ / to snap on the sides.
Super+ / to maximize/minimize the window.

While you do this, keep an eye on the terminal for any messages.

Finally, it would also be helpful to take a look at the log files, right after this happens and you reboot the computer. In the terminal, the command is:

sudo dmesg --until '1 hour ago'
1 Like

I was trying to launch the menu icon, and I can close and minimize the application normally. I tested it via the terminal, and it gave me something similar. The only difference was a delay before it worked, I also tried switching to full screen and back to windowed mode twice before it required me to restart.

And did you see any messages logged in the terminal while you did this? How about the command from my previous post, did you try it? That might have some useful details.

Do you have any settings like fractional scaling enabled?