Touchscreen is not working at all

General Help
1

Just installed Zorin OS with an Asus Vivobook 13 Slate Oled, how can I make it work?

2

Hello,

Try see if installing xorg-driver-input-synaptic help. When installed reboot and at the login screen, click your username, a cog should appear in the lower right corner. Click it and change it to Xorg.

3

It's says ''Unable to locate package'' after trying to install it.

4

Do you have your Software sources for updates set to Main Server?

5

How do I check that?

6

Go to Menu | System | Software Updater. Just after you launch it, click on the 'Stop' button. The interface changes with a 'Settings' button. Click on that and a tabbed interface appears. Go to far left tab. If sources are set to your country server, use the drop-down arrow to the right and select 'Main Server'. You will need to enter your login password to make the change.

8

Same result.

9

Try apt search the package.

apt search synaptic
10

Seems synaptics is already installed:

Full Text Search... Done
apt-cacher/jammy,jammy 1.7.25 all
  Caching proxy server for Debian/Ubuntu/Devuan software repositories

muon/jammy 4:5.8.0-1ubuntu5 amd64
  graphical package manager

packagekit/jammy-updates,now 1.2.5-2ubuntu3 amd64 [installed,automatic]
  Provides a package management service

python3-brian/jammy,jammy 2.5.0.3-1 all
  simulator for spiking neural networks

steam-installer/jammy,jammy 1.0.0.74-1ubuntu2 all
  Installer for Valve's Steam digital software delivery system

synaptic/jammy 0.90.2build1 amd64
  Graphical package manager

xserver-xorg-input-libinput/jammy,now 1.2.1-1 amd64 [installed,automatic]
  X.Org X server -- libinput input driver

xserver-xorg-input-synaptics/jammy,now 1.9.1-1ubuntu3 amd64 [installed]
  Synaptics TouchPad driver for X.Org server

xserver-xorg-input-synaptics-dev/jammy,jammy 1.9.1-1ubuntu3 all
  Synaptics TouchPad driver for X.Org server (development headers)

xserver-xorg-input-synaptics-dev-hwe-18.04/jammy 3:14.6 amd64
  Transitional package for xserver-xorg-input-synaptics-dev-hwe-18.04

xserver-xorg-input-synaptics-hwe-18.04/jammy 3:14.6 amd64
  Transitional package for xserver-xorg-input-synaptics-hwe-18.04```
11

There it is;

sudo apt install xserver-xorg-input-synaptics
12 
Building dependency tree... Done
Reading state information... Done
xserver-xorg-input-synaptics is already the newest version (1.9.1-1ubuntu3).
0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded.
13

It is worth mentioning that I have dualboot with windows. Could be that windows is the cause and I have to disable something in it?

14

Is fast boot and secure boot disabled both in BIOS and Windows?

1 Like
15

i.e. In Windows Power setting, disable Fast Start-Up.
That in addition to BIOS settings mentioned by Storm.

1 Like
16

Both are disabled now, in Windows and Bios. The touchscreen does't work in Windows either.
I went to the device manager and some of the human interface devices were not migrated such as the touch screen. Maybe I messed up the dualboot?

17

One day I was thinking why my integrated webcam wasn't working, then I realized that it was disabled on the BIOS settings (I surely disabled in the past and forgot it :person_facepalming::smile:). Does the touchscreen input method appear on BIOS settings? If so, is it disabled?

18

Assalamu Alaikum, hi!

You should try installing/updating drivers for your Vivobook.

Does the Vivobook have NVIDIA drivers? There is a specific install option for that. So, if you installed it with the first option (Install Zorin OS), that could be the problem.