Trouble installing insync

New to Zorin - love it. Unfortunately I can’t install insync (sync with One Drive and Google Drive). All attempts have failed and I have narrowed it down to insync requiring clib6 version >= 2.31. I tried to update clib6, but this is where my Linux skills end.

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Hi, and welcome GrumpyNInja to the Zorin forum. I don’t use such services as this (apart from pCloud) and wondered if these two articles help:

https://linuxconfig.org/google-drive-on-ubuntu-18-04-bionic-beaver-linux

I know you were looking at insync but wondered if the above offered potentially better solution? :wink:

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GrumpyNinja, welcome to the forum.
Can you detail what you experienced that went wrong and how you set about installing insync?

In the meantime, here are some tricks you can use when and installation does not work:

When you install from terminal and it says it is not installed due to a missing dependency, enter in terminal:

sudo apt --fix-broken install

Sometimes that may not work and you must be direct.
Bookmark this site:
https://pkgs.org

On that page, you can search for a package you need. In this case:
https://ubuntu.pkgs.org/20.04/ubuntu-main-amd64/libc6_2.31-0ubuntu9_amd64.deb.html

You can follow the “Install How To” on that packages page with

sudo apt-get install libc6

Or download it from that page under
Download

  • Binary Package

http://archive.ubuntu.com/ubuntu/pool/main/g/glibc/libc6_2.31-0ubuntu9_amd64.deb

Once you download a .deb package, you can just double click it from your Downloads folder to install it.
Once installed, try installing your original package again.
Alternatively, you can open your downloads folder in terminal:
ctrl+alt+t
Then

cd ~/Downloads

Enter in

sudo dpkg -i (Package Name)

In this case, the package name is libc6_2.31-0ubuntu9_amd64.deb so

sudo dpkg -i libc6_2.31-0ubuntu9_amd64.deb

(I just click ‘rename’ on the package in the Downloads folder, copy the full name, then paste it on the tail end of the dpkg -i command. Saves from typo troubles)
Using this method, when it installs, dpkg will then install the awaiting insyc package, as well.

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Thanks so much for responding, since I want to make Zorin my daily driver and not having insync is a showstopper.

I did all the things you suggested before posting here, so I am glad to find out that I am not a complete dummy :slight_smile: Installing the .deb package though fails with:

dpkg: regarding libc6_2.31-0ubuntu9_amd64.deb containing libc6:amd64:
libc6:amd64 breaks locales (<< 2.31)
locales (version 2.28-0ubuntu1+zorin4) is present and installed.
dpkg: error processing archive libc6_2.31-0ubuntu9_amd64.deb (--install):
installing libc6:amd64 would break locales, and
deconfiguration is not permitted (--auto-deconfigure might help)
Errors were encountered while processing:
libc6_2.31-0ubuntu9_amd64.deb

And that’s when I gave up…

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After you entered

sudo dpkg -i insync*.deb

Did you try:

sudo apt-get install -f

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I’ll give it a try. Thanks for the help :+1:t2:

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Sorry for the trouble, but the solution was right in front of me. For some reason I thought 15.2 was based on Ubuntu 20.04. Is it? Anyway the 19.10 installer ran like a charm. Everything is working now. Thanks for all your help.

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Zorin 15 is based off of Ubuntu 18.04 LTS, so when searching packages or troubleshooting, looking sideways on Ubuntu 18.04 cna be very helpful.
But because of certain backports, what works on later Ubuntu Version can often work on Zorin 15, too. So it doesn’t hurt to check. Glad you got it fixed up and running.

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